- Report: #798831
Complaint Review: gemvara - new york Internet
Reported By:
Sad Shopper -
north port, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
gemvara
new york, Internet, United States of America
Phone:
Web:
gemvara.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
gemvara gemvara.com, gemvara jewelry gemvara gems Gemvra.com is a Scam!! Do not buy from them! new york, Internet
Gemvara.com is a terrible company and a huge scam. I should have read their reviews and ratings and found out how bad of a company they are. I bought a sapphire ring from them and it ended up being a fake stone and not a natural sapphire. I think no one should buy from them as they will try to steal your money any way they can.
I tried to return it but they would not take it back. If you want to buy jewelry buy from other online companies.
Do not buy from Gemvara jewelry, they are a huge scam as you can see from their reviews.
I tried to return it but they would not take it back. If you want to buy jewelry buy from other online companies.
Do not buy from Gemvara jewelry, they are a huge scam as you can see from their reviews.
2 Updates & Rebuttals
Gemvara (Official)
Boston,Massachusetts,
Gem Institute of America licensed provider
#2UPDATE Employee
Fri, February 21, 2014
Gemvara is a Gem Institute of America licensed provider of fine jewelry. We have a 101 day return policy no questions asked. We return the full cost of your purchase for any reason or no reason at all. All of our gemstones are guaranteed to be natural and of the finest quality. We hand inspect every stone before it is set and we quailty ensure every item before it is boxed and shipped.
If you have any questions or issues we welcome phone calls to our 24/7 U.S. based jewelry consultants at 1-800-436-8803. They will resolve any issue including full replacement, repair, or full reimbursment at no cost. We welcome in person visits to our on site showroom as well located at 1 Financial Center Boston MA.
Our reputation is our honor and we protect it with unparalleled customer service, customer transparency and real integrity. You are welcome to find additional information about our shop with confidence policies at gemvara.com/Shop-With-Confidence/pages/v/confidence/
Sincerely,
Matt Marcus
Gemvara CMO
Gemvara, Inc
Massachusetts,United States of America
We're hear to help (Response from Gemvara)
#3UPDATE Employee
Thu, November 17, 2011
Sir or Madam,
I'm very sorry and sad to see this review and story concerning a ring that you purchased from us. We only use natural AAA rated gemstones, and there is nothing that we won't do to make you thrilled and delighted, which is why we have our no-hassle, no questions asked return policy.
Please, give us a call, because we would love to get to the bottom of this and leave you delighted. My contact information is below, as well as our customer care line where any of us will be able to help.
Best,
Patrick Gemvara, Inc. [email protected] 800-436-8803
