- Report: #367828
Complaint Review: GetAFreelancer.com - Lidk Nationwide
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GetAFreelancer.com
Box 784 Lidk, Nationwide, Sweden
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GetAFreelancer.com Excessive fees, poor customer service, holds your hard earned money. Lidkping Nationwide
Okay, I found Get A Freelancer while looking for some graphic design work. It looked like a good service, so I signed up.A couple days later, I got my first job from them.
I designed a logo for a business and they liked it so they escrowed me the money through getafreelancer.com.
Okay.
The job was a $30 job and they take a $5 dollar fee, alright, down to $25. In order to take your money out, you need to have $30 dollars in your account. So I decided rather than try to find more work on GAF, which is almost impossible for new users, I decide to deposit $5 into my account. Bad idea. They charge a flat 30 cent fee plus 2.whatever percent. So I deposit $5 and get charged around 40 cents.
Okay.
So I go to withdraw my money. $1 fee to withdraw. Not only that, they hold onto your money for two weeks until they release it! I just gave them $6.40 to hold my hard earned money hostage until I meet their demands and wait two weeks.
The way I see it, there is no need to hold my money when I just gave them $6.40.m That is a lot of money when you are only getting back $23.60
This is obviously set up to rip off new users. I am sure if a new user was to just give up, GAF would just pocket all of the money. Another clue to a scam, The minimum you can withdraw is $30. The minimum you can bid on a project is $30. The $5 fee brings you to $25 which cannot be withdrawn. So, for someone that already is so turned off, the will either A) never come back and leave the money, or B) give more money to GAF and have to wait.
Avoid GAF and find work elsewhere!
Ripped of Graphic Designer
Internet, New York
U.S.A.
I designed a logo for a business and they liked it so they escrowed me the money through getafreelancer.com.
Okay.
The job was a $30 job and they take a $5 dollar fee, alright, down to $25. In order to take your money out, you need to have $30 dollars in your account. So I decided rather than try to find more work on GAF, which is almost impossible for new users, I decide to deposit $5 into my account. Bad idea. They charge a flat 30 cent fee plus 2.whatever percent. So I deposit $5 and get charged around 40 cents.
Okay.
So I go to withdraw my money. $1 fee to withdraw. Not only that, they hold onto your money for two weeks until they release it! I just gave them $6.40 to hold my hard earned money hostage until I meet their demands and wait two weeks.
The way I see it, there is no need to hold my money when I just gave them $6.40.m That is a lot of money when you are only getting back $23.60
This is obviously set up to rip off new users. I am sure if a new user was to just give up, GAF would just pocket all of the money. Another clue to a scam, The minimum you can withdraw is $30. The minimum you can bid on a project is $30. The $5 fee brings you to $25 which cannot be withdrawn. So, for someone that already is so turned off, the will either A) never come back and leave the money, or B) give more money to GAF and have to wait.
Avoid GAF and find work elsewhere!
Ripped of Graphic Designer
Internet, New York
U.S.A.
2 Updates & Rebuttals
Support
Chernihiv,Other,
Ukraine
sorry, mistake in first calculation
#2UPDATE Employee
Sun, September 14, 2008
Greetings, Just want to tell about a mistake made by me in the first sample. If $200 is earned on a project. Fee is $20 (10%) and withdrawal fee is $1. It results in $179 received to Paypal account, which is 89.5% of the amount earned. Upgrading to Gold membership will save money. Gold member would pay only $12 + $1 withdrawal fee and get $187 (94%) to Paypal account. The other sample when $5000 is earned and fee is only $13 is correct. Thanks!
Support
Chernihiv,Other,
Ukraine
Fees as low as 0.3% or even less.. fixed $12 gold membership fee saves lots of money
#3UPDATE Employee
Sat, September 13, 2008
Greetings! GetAFreelancer.com is a marketplace where service buyers looking for professionals and service providers looking for freelance jobs meet. One can see the information about withdrawal limit and fees in our terms of services and our FAQ. Take a minute to look through them please. At this time we offer 2 types of membership: Normal and Gold membership. Normal members as service providers pay only a small commission that is calculated from the bid, 10% or $5 whichever is greater from projects they win. If project fails, we refund commissions, so there's nothing to loose. Gold members as service providers pay only $12 monthly, but NO other project commissions are applied, there's no other limits. Let's take another example. 1. Provider earns $200 on a project. 2. $5 is charged as a project commission, $195 left in account 3. Provider requests a withdrawal ($1 commission) and get's $194 to his Paypal account. The provider receives 97% of his earnings to Paypal account. In case of higher bids and budgets (and fees), user may upgrade his account to the Gold membership and save even more. For instance, earning $5000 per 1 month from multiple buyers will result in paying only $12 gold membership fee + $1 withdrawal fee. It makes $13 of $5000, less than 0.3% of your earnings. Deposit and withdrawal fees are taken in order to cover money transfer charges. As you know, Paypal and other payment services (such as Moneybookers, banks, etc) charge fees. If you deposit money or want to withdraw it, evidently that Paypal will charge a fee from recipient. That's why there's a deposit/withdrawal fee. Normally there's no need for a provider to deposit funds, because a fee is charged ONLY when project is won. No projects won - no need to pay anything. Withdrawal fee of $1 is taken to cover Paypal mass payment fee. There's a first time delay for new members, which is necessary for security reasons. Second and all the further withdrawals are processed without any delays once a week. I don't agree that it's hard to win a project on GetAFreelancer.com. We offer Trial projects, with the bidding limited to new service providers only. Projects are Trial, but they're posted by real service buyers and they pay REAL money. Have a nice day! GAF Support
