- Report: #1335119
Complaint Review: GetMED360 - Syosset New York
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Author Confirmed
Why?
GetMED360
160 Eileen Way Syosset, 11791 New York, USA
Phone:
877-693-9095
Web:
https://gmf.mymemberinfo.com/Home.aspx
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GetMED360 UCA FreedomUnified Caring Association Scam, Disrespectful, Rude, Misleading, Only Discount & $65 per doc visit, Prescriptions orders from Canada Syosset New York
I bought this with John Aye his # is 800-594-4046 ext 1667 (that the # no longer works if you try to get him & his Managers name Mimi ext 1601) Because I have evidence & recording of the calls, that I would have dental & vision that would be provided & no deductible with my dentist in Mountain Home AR, that would be in network, also the local vision centers & on doctor visits & no deductible on medical, but basicly nothing is covered, if you were going to have surgery, it says up to $2k & everybody knows that here in the US, you cant have any surgery done for that. I purchased this in good faith, but have called & spoken to Jennifer (been very disrespectful several times & mistreated by her, very rude) & other representatives, that inform me that the closest places for dental & vision are in Branson MO, that is 3+hrs drive away. And only says that is what the policy is & that is what it says... But None of that info was said or told when purchased. Only Everything is covered & no deductable... The initial payment in May 2016 of $284.95 & $60 for the dental and vision, then $149.95 a month (total already paid $1034.70) & $30 a month (total already paid $210) have been made & I do have evidence of all the payments. This is a scam & the amounts that yall pay up to Do NOT equal up to the amounts paid in per year, so requested a refund or prorate & they dont want to give any money back. I request a refund or prorated amount back, since it is NOT or what was sold or promised. Cause only covering up to $65 per doc visit and only up to 3 visits a year for medical, is not fair or what I purchased. I know they dont sell, but I want a refund of the full amount or at least haft the amount I paid in. Cause it isnt fair that pay them all that money for just $195 in doc visits in a year of coverage, plus the medicine, they make you order it thru Canada...
1 Updates & Rebuttals
Regina S
Syosset,New York,
USA
Let us help.
#2UPDATE Employee
Fri, December 30, 2016
Unified Caring Association (UCA) is dedicated to total client satisfaction and we deeply regret that you do not feel that you received the appropriate service. Feeling good about what you purchased is our highest priority and we apologize that this has not been achieved. We strive to exceed expectations with our customers. As a policy and in practice, we at UCA are committed to addressing and resolving all issues.
Association memberships are sold by independent licensed agents. Memberships contain various consumer savings benefits including both insurance and non-insurance benefits. We are disappointed that you were not satisfied with what you purchased.
It is very important that we know who you are so that we can find the perfect solution. Please phone us immediately at customer service (855)556-5053, so that we can assist you in this matter. We cannot solve the problem if we cannot be in contact. Looking forward to hearing from you. Know we care.
