- Report: #112957
Complaint Review: GetPriceWise.com - Santa Ana California
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Author Not Confirmed
Why?
GetPriceWise.com
1026 Fuller Street Santa Ana, 92701 California, U.S.A.
Phone:
714-543-5151
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
GetPriceWise.com Bought lights. They came shattered. After countless emails and phone calls, still no response. Took my money and ran. Scam artist. BEWARE! Santa Ana California
I ordered a set of underbody blue neon lights on August 26th 2004 from getpricewise.com. When the neons were delivered by Fed-Ex I opened the box and checked the contents following the sellers instructions on the package. Upon inspection I noticed that the two 48" neons were completely shattered. I then called Fed-Ex and filed a claim just like I was supposed to. Then I tried contacting getpricewise.com. I wrote 2 emails first. No response. Then I wrote a strong worded email and finally got a response which was, and I quote:
"Thank you for your email. WE have filed the FedEX claim and will ship your replacement kit within 48 hours. You will be emailed a new tracking number from DHL.
Sincerely,
Jamie
Pricewise Customer Service
That was on Sep 22nd 2004. It is now October 14th 2004. The replacement kit was never received by DHL. I never got an email with any tracking number.
Now I have been trying to reach getpricewise.com by email and by phone and have not gotten a response. This is the worst experience I have had on-line. BEWARE!
Eduardo
Windermere, Florida
U.S.A.
"Thank you for your email. WE have filed the FedEX claim and will ship your replacement kit within 48 hours. You will be emailed a new tracking number from DHL.
Sincerely,
Jamie
Pricewise Customer Service
That was on Sep 22nd 2004. It is now October 14th 2004. The replacement kit was never received by DHL. I never got an email with any tracking number.
Now I have been trying to reach getpricewise.com by email and by phone and have not gotten a response. This is the worst experience I have had on-line. BEWARE!
Eduardo
Windermere, Florida
U.S.A.
