- Report: #1293990
Complaint Review: Giftsnideas.com - Internet
-
Author Not Confirmed
Why?
Giftsnideas.com
Internet, USA
Phone:
14153159697
Web:
giftsnideas.com
Categories:
Business Rating:
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Giftsnideas.com Birthday Surprise Ruined by Pricey Rip-Off Internet
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My mother placed order with giftsnideas.com as a birthday surprise for me to be delivered Monday 14 March. This order was a complete disappointment and proof of awful service:
a.) The simple order was delivered late on afternoon of Tuesday 15 March, despite the explicit request for 14 March delivery and extra payment for expedited delivery.
b.) Cake was horribly & unprofessionally packed using old used Blick newspapers.
c.) The cake looked absolutely nothing like what the product pictured online and did not have any of the icing greeting requested.
d.) The small accompanying card was very obviously the one free postcards provided at train stations/gas service stands and had my mother's personal message unprofessionally printed directly from the website (in page’s sad Times New Roman font shown) and crudely cut-out + taped with scotch-tape to the back of this sad free postcard.
e.) The vendor repeatedly asked my mother for scanned copies of her personal ID (driver's license/passport) + credit card (front + back, with security codes) after claiming payment issues. This is not only a completely unprofessional request, but seriously has the appearance of requesting highly sensitive personal + financial data for the purposes of fraudulent activities.
In the end the surprise was entirely spoiled as the order was delayed and my mother was forced to share all of the order details with me so I could track delivery on my end. Even after delivered, the product was nothing like what had been advertised and paid for by my mother and I am now markedly upset she spent her money on such an awful service and product.
STAY AWAY: SAVE YOUR TIME AND MONEY, DO NOT USE THIS COMPANY.
