Snitch
Palm Desert,#2Consumer Suggestion
Tue, January 01, 2008
I, too, have ordered a piano from Giovanni. I checked their website and here is their customer service information : Customer Service Giovanni Piano is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products. Please feel free to contact us from the information provided below. Giovanni Piano P.O. Box 3179 Wallingford, CT 06494 Customer Service number 1-800-430-5501 Customer service hours are: 8:30 am 10:00 pm EST M-F Please allow 24 hours from the time you placed your order for customer service to have a record of your order. Your order will ship in 2 to 6 weeks. Your credit card will not be charged until your order ships. We cannot accept returns or honor warranties from products sold from any other merchant or vendor. Products purchased at a store or seller must be returned to the merchant according to their return guidelines. Hope this helps!