;
  • Report:  #1494350

Complaint Review: Giovanni's AC A/C & Heating Specialist - Miami Florida

Reported By:
Danuta - TAMARAC, United States
Submitted:
Updated:

Giovanni's AC A/C & Heating Specialist
19141 N Miami Ave Miami, 33169 Florida, United States
Phone:
954-624-5412
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

On  April 14 2020 I was looking for sombody to fix my A/C ,because it was not cooling . The situation is we are in this pandemic covid 19 ,stay at home order ,not working ,so I was looking for affordable price to fix my A/C . I called couple of the companies ,but they wanted thousands of dollars to put new A/C unit which I cannot afford at this time . So I did find an ad on the steet with Phone number 954-624-5412 and I called.

The technician Anthony showed in an hour ,went on my roof , said that my compressor is burn and I need a replacement ,which he can do for $749 and I will have 2 years guarantee for the parts , and in the future my price will be put for discount if I will be looking to put a new unit. So I did agree to the work ,paid Anthony $700 cash ( all my saved money) and $49 credit card  and he said somebody is goig to come tomorrow .So the next day a differnt person came ,put a used compressor  and said i should wait couple of hours so it will start cooling . After 4 hours I finally got the cool breeze . Next morning  ,it was Friday , no more cool breeze, temperature in my apartment went to 84 , so I called them immediatly ,and the woman said they can come Monday . I was like WHAT???

At this point I did Google the company and find all the bad staff about them , scam alert , rip off alert , all bad reviews , I was devastated .Finally I got another company the check what is wrong with my A/C , and the technician said that the compressor is burn , and whatever they did it was a "sloppy job "he took pictures ,tried to fix it , but couldn't ,disconnected the part, to save me from more damage .Also said thet I should go after them .So I started calling them , but ther was no ansfer .So I was looking to a weekend ahead without A/C .

Monday morning I called Giovanni's A/C again I was supprised they answered and said they will call me .Anthony showed up ,went on the roof and newe came back to my apartment , just run .I keep calling them but no answer ,no voice mail , nothing .I recently find aut that the licence # 0213840540700 they have on the invioce is fake .Somebody has to stop this people from rippin off poor people ,especially in this pandemic situation .



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//