• Report:  #2274

Complaint Review: Gladwell Insurance Agency - Greensboro North Carolina

Reported By:

Gladwell Insurance Agency
Friendly Avenue Greensboro, 27410 North Carolina, U.S.A.
Tell us has your experience with this business or person been good? What's this?
My former insurance agent had signed me up to a very expensive insurance company in the area despite my clean driving record. This insurance company specializes in problem drivers, but I had no accidents or tickets on my record.

After paying very high premiums for several years I suddenly stopped receiving statements. When I called them to inquire about the lack of statements they informed me that I had been dropped due to failure to pay the premiums! I stated that I hadn't received any premiums lately, but they "were sure they had been mailed". Due to their incompetence I was driving without liability insurance for 2 months, a serious crime in North Carolina.

I dealt with this independent insurance agent for 4 or 5 years, at first they were very helpful and I recieved excellent service. Then for some reason I was moved to the much more expensive plan (they said it was the cheapest they could find for me!?) and then dropped because of their stupidity. I could have been arrested and thank goodness I wasn't in an accident

during those 2 months!

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