- Report: #1452508
Complaint Review: Glassrack.net - Sacramento California
Reported By:
Sheila -
Saint Johns, Arizona, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Glassrack.net
4147 Northgate #1 Sacramento, 95834 California, United States
Phone:
1-888-571-2228
Web:
glassrack.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Glassrack.net I spoke to Michael, Stan, @ 1-888 571 2228 .The building is owned by Harsch investment properties 916 965 7067 They also go by Autoparts Glass and Mirror Sent wrong part, wrong address and phone number, I reported it to my bank. Sacramento California
please read attached e-mail sent to them
to customercare Sheila Jarvis
PO Box 2044
Saint Johns, Az. 85936
928 337 2252
2011 Chy. 200 4 door sedan
On 6-7-18 I ordered a rear drivers side vent window, you took the money from my account, then sent me the wrong window. The window did not fit. I tried to contact you, the phone number, was out of service, the address, was wrong on the return address. The phone number you entered with my credit card receipt, is not in service. 1-916 409 6566 1 916 406 6566 1-916 965 7067 I went to your web site, click on e-mail- doesn't work. Your live support doesn't work. I called my Bank and told them what was going on, they found a number 1-888-571-2228. When I called that number I spoke to Michael, he give me a different address 4147 Northgate S #1 Sacramento, Ca. 95834 stating the reason for everything being incorrect was because you had just moved. I believed that statement and waited for my refund, when I call back I was told I would not get a refund because I had contacted my bank, and they would refund my money. At that point I got upset--is this a scam Then I was told unless I have a tracking #, I would not get a refund. On 7-19-2018 I tried several time to contact you , both by phone and e-mail . You web site does not work. I have my tracking #. you can mail me a refund to you above address, if you can not put into my account. This has gone on long enough. If this is not a scam, please let me know ASAP before this need to go any further. I am 73 years old. There are laws---
This is what was on my account
