Complaint Review: Global Countertop Systems Zak Motala Motala Marketing Group Inc. - Mission British Columbia

Its so funny reading all of this and knowing the truth, We have had 41/2 yrs of business and gone through a few people that were definitely not good Business people come on board. All of the Complaints above are people we have never met. They are Distributors Dealers or Distributor enticed complaints. First of all lets look at some lies written above. 1. Tim is from Calgary and is not from BC as he stated when he started this report, first lie 2. We have never had a contract with personally with any of the above people 3. The Mccoy person states customer and employee, we had no employee ever named Mccoy and Mccoy was a customer of a Distributor not us. 4. Go to google and punch up Rip Off Report Removal and do your own evaluations 5. I have been offered to be removed for $3000.00 by a company that claimed they can remove me, my opinion is that if I pay it I am admitting guilt, I am not guilty. 6. If I did all of this bring your lawyer on board and tell him my lawyers name and phone number and lets get to the bottom of this. My lawyers name is Robert Downe and you can contact him or Chris York at Robertson Downe and Mullally 604-853-0774 lets get to the truth and maybe it will cost you money to defend the fact, that I don't have a contract with any of you and you are in defamation of character lawsuit area. 7. Phil from Coldwater is the person who pointed this site out to me I had not idea about it, he was interested in going into business with our company. He came out met me and felt comfortable with me. He has been with us since this was over a year ago. He has had major success with us and is happy. 8. We also have had a number of Distributors/Dealers Internationally and locally read this and meet me and come on board and they are having allot of success. 9. We move to improvement consistently, staying ahead of competition, as a result we saw some flaws in our old system, we improved on them. The flaws were it took 8 hrs or more to do a countertop, we found it very hard for Distributors and Dealers to learn how to do a good job ( or mainly they were the wrong people for this business as we have found with our great success in bringing the right people on). Our business is 90% preparation, if you don't prepare the countertop properly you can have problems, preparation is the responsibility of all the complainers above. Why is it that the product worked sometimes and not others? The product was fine it was the applicator that was the problem. 10. The only reason I am responding to this is because I was asked to, I have better things to do and we are a very successful business. The result of our success is that we are still in business, and we are international. We are moving forward and bringing new Distributors and Dealers on Board all the time. The funny thing is we are also sending them to this site as part of our screening process. Why would we do that because you guys are helping us choose the right people, every time we read this we are reminded of who we don't want in our business. So I hope all you complainers have a good life and lots of success in the future. And please remember, if you keep doing what you are doing you will keep getting what you are getting and deserve, so if you are getting something you don't want, spend your time doing productive things that will accomplish that. good luck to all of you and goodbye.

Re: Zak Motala, Motala Marketing Group Corp I believe we should get together and communicate by e-mail and/or telephone. It would be interesting to share information in more detail. At least we could forward our thoughts/findings to clients that are now replacing the counter tops.

HELLO PHIL IN ONTARIO - How long have you been working with Zak? Have you ever wondered why there was such a turn over in the number of dealers, it is very difficult to get the truth out of a dealer who is in fact trying to sell you an area, don't you think? Did you actually apply the paint system or did you just recently come on to the new/wonderful spray system? I believe the company had to change products as Zak could not back up his 10 yr. warranty and people were jumping ship fast. Many of the business owners ended up with a lovely collection of paints in there closet that they did not use when the complaints starting coming in 1 - 2 years Therefore, it is a fact that many business owners and dealers paid good money for a useless product. I took my business very slowly as I felt I needed to see the preformance of the product over time. According to Zak, when I had a problem on one of the counter tops that I did, he felt it was most likely that the product had expired. You will be hard pressed to find an expiry date on any of the stock that I bought for approx 1 year!!! I would like to know what you think should happen to all those poor individuals who's counter top did not last longer than 1 or even 2 years who paid very good money and cannot even have it repaired as the product is not available? I would like to know how you would feel if you were sitting on a few thousand dollars in a business with no further available product and a few hundred dollars of products that you had on stock when Zak pulled the plug? WHAT WOULD YOU DO PHIL IF YOU MOTHER AND FATHER HAD THERE COUNTER TOP REGLAZED, PAID GOOD MONEY TO DO SO, WHERE GIVEN A TOTALLY UNREALISTIC 10 YEAR WARRANTY AND THE PRODUCT PEELED OFF AFTER 1 YEAR? You should not dismiss individuals concerns particularily when your circumstances may be totally different.

My name is Phil, although not the Phil named earlier. I am the distributor for Ontario. We are setting up a dealer network for Ontario and I have had nothing but positive business experiences with Zak. It seems that those who are unhappy are barking up the wrong tree. Businesses fail everyday. If Microsoft puts out a product, and a person sets up a businees to sell the Microsoft product, and their business fails, is it Microsofts fault? Do you think that Microsoft will give you your investment back? Most businesses fail within 5 years and it is usually the fault of the business owner. The 2 negative filers here never dealt with Zak because they are dealers. They dealt with a distributor for a territory. That is who there complaint is against. I cannot respond to how their set up was with their distributor, but in Ontario, we don't sell territories. We give them to people to develop and work so that start up costs are minimal, and there is a low chance of failure. I was given names and numbers of dealers before starting by Zak and had talks with people who had growing businesses with the Global Countertop System. The other refinishing products that are listed above are environmentally harmful products that will be off the market in years to come. The Global Countertop System is the only water based system presently in the world. We have many satisfied customers and the few times there has been an issue, Zak has made sure that the dealer has been more than compensated. I am sorry that you have had a negative experience, but if you think that you have an axe to grind, you need to take it up with the right person.

My name is Phil, although not the Phil named earlier. I am the distributor for Ontario. We are setting up a dealer network for Ontario and I have had nothing but positive business experiences with Zak. It seems that those who are unhappy are barking up the wrong tree. Businesses fail everyday. If Microsoft puts out a product, and a person sets up a businees to sell the Microsoft product, and their business fails, is it Microsofts fault? Do you think that Microsoft will give you your investment back? Most businesses fail within 5 years and it is usually the fault of the business owner. The 2 negative filers here never dealt with Zak because they are dealers. They dealt with a distributor for a territory. That is who there complaint is against. I cannot respond to how their set up was with their distributor, but in Ontario, we don't sell territories. We give them to people to develop and work so that start up costs are minimal, and there is a low chance of failure. I was given names and numbers of dealers before starting by Zak and had talks with people who had growing businesses with the Global Countertop System. The other refinishing products that are listed above are environmentally harmful products that will be off the market in years to come. The Global Countertop System is the only water based system presently in the world. We have many satisfied customers and the few times there has been an issue, Zak has made sure that the dealer has been more than compensated. I am sorry that you have had a negative experience, but if you think that you have an axe to grind, you need to take it up with the right person.

My name is Phil, although not the Phil named earlier. I am the distributor for Ontario. We are setting up a dealer network for Ontario and I have had nothing but positive business experiences with Zak. It seems that those who are unhappy are barking up the wrong tree. Businesses fail everyday. If Microsoft puts out a product, and a person sets up a businees to sell the Microsoft product, and their business fails, is it Microsofts fault? Do you think that Microsoft will give you your investment back? Most businesses fail within 5 years and it is usually the fault of the business owner. The 2 negative filers here never dealt with Zak because they are dealers. They dealt with a distributor for a territory. That is who there complaint is against. I cannot respond to how their set up was with their distributor, but in Ontario, we don't sell territories. We give them to people to develop and work so that start up costs are minimal, and there is a low chance of failure. I was given names and numbers of dealers before starting by Zak and had talks with people who had growing businesses with the Global Countertop System. The other refinishing products that are listed above are environmentally harmful products that will be off the market in years to come. The Global Countertop System is the only water based system presently in the world. We have many satisfied customers and the few times there has been an issue, Zak has made sure that the dealer has been more than compensated. I am sorry that you have had a negative experience, but if you think that you have an axe to grind, you need to take it up with the right person.

My name is Phil, although not the Phil named earlier. I am the distributor for Ontario. We are setting up a dealer network for Ontario and I have had nothing but positive business experiences with Zak. It seems that those who are unhappy are barking up the wrong tree. Businesses fail everyday. If Microsoft puts out a product, and a person sets up a businees to sell the Microsoft product, and their business fails, is it Microsofts fault? Do you think that Microsoft will give you your investment back? Most businesses fail within 5 years and it is usually the fault of the business owner. The 2 negative filers here never dealt with Zak because they are dealers. They dealt with a distributor for a territory. That is who there complaint is against. I cannot respond to how their set up was with their distributor, but in Ontario, we don't sell territories. We give them to people to develop and work so that start up costs are minimal, and there is a low chance of failure. I was given names and numbers of dealers before starting by Zak and had talks with people who had growing businesses with the Global Countertop System. The other refinishing products that are listed above are environmentally harmful products that will be off the market in years to come. The Global Countertop System is the only water based system presently in the world. We have many satisfied customers and the few times there has been an issue, Zak has made sure that the dealer has been more than compensated. I am sorry that you have had a negative experience, but if you think that you have an axe to grind, you need to take it up with the right person.

I was also a dealer of the Global Countertop Systems and did not have a positive experience with it. All my savings at the time were used to start this business. We applied the product to our own countertop and it did not perform as was promised. It was in no way applicator error, it was applied as was advised. We have since moved on to other ventures. I firmly believe that if the company is reputable, as stated in on of the statements on this page that Motala should refund my investment money. It was hard to put out the money I did for no return. I feel highly ripped off and the only thing that can make it better is a refund.

Zak. These are the types of semantics and word games you like to play. Yes I bought my territory from Phil, not directly from you. However Phil was a Global/Motala dealer, representing you and/or your products. I have cancelled cheques and signed contracts to prove all this and your pyramid type scheme. I also have many cancelled cheques for the product that was purchased and have much of the product here including the failed bathtub product you tried to launch. I can also provide a list of customers and other dealers that were as dissatisfied as I was with your product. How are you going to compensate the dealers and distributors in Sask, Manitoba, Ontario, BC and Alberta that have been left with nothing of value after investing with you or someone in your pyramid? Tim

To Whom It May Concern: It is obviouse that Tim ***** has not responded to the fact that I have taken ZERO Dollars ($0) from him. Never ever had financial arrangement of any kind with him. Could you please remove this post, even though it is not true, it does look bad and I don't appreciate you not checking out your facts, prior to posting this all over the web. Thank You for paying attention to this e-mail. and I hope others don't experience this. I only found it as I said before because someone was looking at going into business with me when this was posted, they pointed it out. I have responded and they still came on board with us. They have since become very succesfull, had no complaints about our product or doing business with us. We have succesfull Distributors, Applicators and Dealers that are also offended by this article. Zak Motala P.S. what would happen to the poor person that is not aware of this site and the fact that someone has written about them? Maybe you should check things out before posting them. Charge the complainer a fee if it is not true in your opinion, and ask them for proof of doing business with the person they are tainting.

Lambert is a Dealer of someone else that buys our product and Distributes it. We have not taken any money from him at any time. We have distributed product that he has used. He makes statements knowing this. I will no longer respond to his comments. By the way the way I found this was that someone who wants to use our product brought it to my attention. They are still going to use our product. I wonder why? Ask Tim Lambert to produce proof that he sent me a check. This is my final note on this subject and I will no longer respond since this person seems to take pleasure in wasting others time. bye Zak Motala

Zak: I'm glad you admit there are some dealers that didn't work out using your system. Given you can have your 'territories' back and are not out any real money, will you be giving any refunds? You've pocketed about $100,000 from many unsatisfied dealers. Will you make any effort to refund this money or is it their loss? If you make no effort to issue refunds, your business practices and product failures will be spread all over the internet on sites such as this one. All that required is a refund - even partial refund of say 75% would be acceptable. You can resell the territories, keep 25% of the initial payments and all the profits from the product purchases. This seems more than fair.

Hello I am Zak Motala. I just read the insertion you have on my company. The confusing thing is that no one contacted me to confirm this. Our company has individuals that do business with us because they think its a good idea, some suceed and some don't just like any other business. Along the way we come across people that might not be right for our business, sometimes we don't find out about this until it is too late. However we do have proof of many satisfied customers, and Dealers. We do have issues once in a while, however we have always fulfilled our end of the bargain and can prove it. I wish you would contact us before allowing someone to publicly scrutinize our relationships with Dealers and customers. If you would like to discuss this further please contact me personally. Thank you Zak Motala 604-826-8368