- Report: #1256309
Complaint Review: Global lending services Greenville South Carolina - Greenville South Carolina
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Global lending services Greenville South Carolina
1200 Brookfield Blvd. Greenville, 35215 South Carolina, USA
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Global lending services
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Global lending services Greenville South Carolina Collection service manager Tara collection services assistant Brian collection services assistant Sam collection services assistant Lester Lies miscommunication deceit 1200 Brookfield Blvd. South Carolina
August 25 of 2015 I made a payment of $230 to go on living services for some reason the website doesn't notify you that the payment was made so I clicked the button again and it took out a Nother payment of $230 when I called global lending services they told me there was nothing they could do it had to go I have to go to my bank Legacy Credit Union and get it from them I called Legacy Credit Union they said there's nothing they could do until global lending services canceled I called him back global leading services canceled it but it never was released.
Three weeks later I woke up Sunday morning September 20 and my car was gone . I called global lending services couldn't get anybody. Monday morning 7 AM Central standard time I called Sam at global lending services collections department. Sam told me that there was $160 left on the partial. I told sam that the week before September 15 at 1:15 PM I talked to Brian out of Arizona and set up a payment arrangement for September 22 for $160. After I gave Sam the information he saw the notes that Brian had in the system . Can Sam asked me had my car already been picked up because it could be canceled and we can just go with the payment arrangement. I told Sam the car was already picked up. at this point Sam didn't know what to do so we call for his manager Tara to take over to get these things resolved . I talked to Tara and she told me and I had to email her a check stub proof of residence for references proof of insurance $435 for the repossession fee and $160.
In order to make these payments I cannot use cash, debit credit,nor check nor money order it could only be Western Union or Money Graham. Once I sent the payment she released the car. When I asked her where the car was she said "Birmingham" but she didn't know where. All she could tell me was Global lending services uses "A1 nationwide" services she gave me the number to A1 services and when I called it and it went straight to voicemail it's a cell phone. So I randomly Googled repossessed cars in Birmingham and Omni recovery services pulled up.
I called on the recovery services and a lady that refused to give me her name told me that they only released cars between the hours of 1 PM and 4 PM. But she said we won't release it anyway because the car has not been released I told her I have the email I told her that I have the number she can call global services and she said no that they use a special number through a one nationwide given Global lending services and they will notify her should the car be released. I was charged an extra three days because global lending services took their time on a car I already paid for to be released from the repossession terrible customer service nobody cares they think they can do whatever they want and then I hold any standard I will talk to you like a dog nobody should be treated this way
