- Report: #964142
Complaint Review: Global Media Advertising - Internet
Reported By:
StageCoach Realty -
Fayetteville, North Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Global Media Advertising
6107 SW Murray Blvd #523 97008 Internet, United States of America
Phone:
1-800-340-0199
Web:
www.globalmediaadvertising.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Global Media Advertising gmediaagent.com for a do not reply response. Or gmediaadvertising.com Will not Cancel my Account - Extortion Internet
My experience started July 18, 2012 to advertise as exclusive Realtor/agent in my market area for 2 exclusive key word phrases. These key word phrases would be for the search engines yahoo and bing.
The standard for this company is a special for the 1st month term will be waived of the 89.00. The following month would be a charge of 178.00.
On August 29, 2012 I called to complain and cancell the service. I had all intentions to cancel earlier but my world was turned upside down with my father being diagnoised with pancreatic cancer. So, on the 29th of August I had the conversation with the representative and they gave me a credit for one month. My understanding was I am cancelling all services, I was suppose to get full credit. Under my current circumstance I did not realize that this representative cancel the 2 key word search phrases, and started a new contract with a new key word phrase. I am continually getting billed 89.00 a month without my permission. Why does this company continue to stay in business? Because of the underlying business practices. This representative obviously did not hear a word I said.
Since my last phone call, I did research from other reports on this company and find out that your services are filtering a rock star career for the owners. And have also seen numerous complaints about this very same business practice about not canceling the service and will continue to charge your account. I also discovered that this company did not live up to their tactics and sold the same key words to other Realtors in my area. Can you say: Extortion?
The standard for this company is a special for the 1st month term will be waived of the 89.00. The following month would be a charge of 178.00.
On August 29, 2012 I called to complain and cancell the service. I had all intentions to cancel earlier but my world was turned upside down with my father being diagnoised with pancreatic cancer. So, on the 29th of August I had the conversation with the representative and they gave me a credit for one month. My understanding was I am cancelling all services, I was suppose to get full credit. Under my current circumstance I did not realize that this representative cancel the 2 key word search phrases, and started a new contract with a new key word phrase. I am continually getting billed 89.00 a month without my permission. Why does this company continue to stay in business? Because of the underlying business practices. This representative obviously did not hear a word I said.
Since my last phone call, I did research from other reports on this company and find out that your services are filtering a rock star career for the owners. And have also seen numerous complaints about this very same business practice about not canceling the service and will continue to charge your account. I also discovered that this company did not live up to their tactics and sold the same key words to other Realtors in my area. Can you say: Extortion?
1 Updates & Rebuttals
Courtney
Beaverton,Oregon,
USA
Global Media Advertising
#2UPDATE Employee
Fri, November 09, 2012
We are sorry to hear you did not have the best experience with our services. We would like to ensure that your concerns have been resolved. Please call 1-800-340-0199
