Alan
Cincinnati,#2Consumer Comment
Wed, September 11, 2002
My experience was similar. I reached someone at TigerDirect who confirmed they had passed my card number to Globalinx for this phone (scam) program. I had placed my order on the phone and the order taker "enrolled" me into the program. The only problem - I was never told nor did I authorize or agree to this "service". After numerous phone calls to TigerDirect and Globalinx the truth came out. Globalinx also confirmed they had gotten my "enrollment" from TigerDirect. My remedy was to dispute the two monthly Globalinx charges, cancel my card number, file an affidavit of fraud with the credit card company. I also sent an email to TigerDirect protesting their misues of my credit card. I think TigerDirect and Globalinx share equal responsibility. If you have already paid a monthly statement with an unauthorized Globalinx charge, you can still call your credit card company and put the charge in DISPUTE. They will send you a form to fill out. Good luck to all in getting your statements straightened out.