Gloria Janes is only accessible to a puppy buyer during the purchase process. After the sale is complete, she refuses all contact with the buyer. She does not care where her puppies end up or what happens to them after she gets her money. You will receive no follow-up support from this breeder. This is not an honest, ethical breeder that you can trust. Gloria Janes is the type of person that gives breeders a bad reputation. I totally regret purchasing a puppy from this breeder.