- Report: #1461206
Complaint Review: GOVTRIBE - Arlington Virginia
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Author Not Confirmed
Why?
GOVTRIBE
3100 Clarendon Blvd Arlington, 22201 Virginia, United States
Phone:
202-505-4681
Web:
WWW.GOVTRIBE.COM
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
GOVTRIBE WWW.GOVTRIBE.COM Failed to deliver the services prepaid on an annual subscription Arlington Virginia
I entered into a 12 month prepaid subsciption to search, esearch, and gather documentation on a wide variety of federal government purchases, that require large downloads of data in csv format. My prepaid subscrption included 2500 record data downloads. About 2 weeks ago, Govtribe went through a website refresh and rebuild. At the end of that, I noticed that my downloads were now restricted to a total of 50 at a time.
I brought this to the attention of the owner, Marc. all he could do was to offer me a 25% discount on a $2000 upcharge.....to receive the same services as I had already paid for. I complained and he cancelled my account.
In my opinion, this company has no honor and and firms should look elsewhere to find a more reputable company with staff who have a sense of ethics.
