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  • Report:  #132119

Complaint Review: Grand Exchange - New Haven Connecticut

Reported By:
- Northville, Michigan,
Submitted:
Updated:

Grand Exchange
83-85 Grand Avenue New Haven, 06513 Connecticut, U.S.A.
Phone:
203-772 1460
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I, won an auction on eBay for a Sony Clie Personal Digital Assistant Model Number PEG-TJ37 from the seller Gary T. DeBrizzi (grandexchange) on November 1st 2004. I paid with a money order from my credit union Community Financial in the amount of $ 198.00 USD. On or about 11/08/2004 payment was received by the seller in the amount of $ 198.00. When it was received on or about 11/12/2004, the item was clearly not as described.

The seller Gary T. DeBrizzi (grandexchange) falsified the ebay listing 5727842227. Clearly when evidence is presented by several exhibits I have gathered, this item was not as described. Furthermore, the seller Gary T. DeBrizzi ommitted the following facts. One fact is that the Sony Clie TJ37 was badly scratched on the back. Some of the scratches are one inch in length. Others are encircled around a general area with encompass forty percent of the surface area. Secondly, the lcd screen is cracked. Nearly one quarter of an inch along the mid-line near the right side. Thirdly, one screw missing from the device. Finally the battery last a little over eighteen minutes.

I have pictures for all three exhibits explained above. Also a receipt from CDW that was enclosed by the seller Gary T. DeBrizzi. This provided the original purchaser which I was able to track down. Furthermore, her sister lives in Connecticut, the same state as the seller.

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When I, informed the seller Gary T. DeBrizzi (grandexchange) that I was not accepting this device for $198.00, he wrote back the following. "Leave negative feedback and get lost pal. That item was perfect.

You are a scam artist and a liar. You must have had one already that was messed up and figured you could pull a switch w/ some unsuspecting seller. Sorry. NOW 'GIT boy! "

I have proof that this device in hand left Sony to CDW. From CDW to the original purchaser. From the original purchaser to her sister. From her sister to Gary T. DeBrizzi and the from him to me. It was very easy for me to track this information from the serial number which is on the back of the device. The fact is that Gary T. DeBrizzi called me a scam artist and a liar both of which are defamation of my character and lible. Another fact is that this obviously was not as described by any means to what the device actually is. Furthermore, Gary T. DeBrizzi has no evidence whatsoever to refute this complaint. He basically gave me the evidence in the package.

In summary the seller Gary T. DeBrizzi (grandexchange) falsified the eBay listing 5727842227. I want him to pay me to send the unit back to him and receive a refund in the amount of $ 198.00. I have issued complaints to the Federal Trade Commission, the United States Postal Inspectors, the IFCC, to eBay Safe Harbor and I also initiated mediation with Square Trade which so far has failed. If this is not resolved by the Michigan Attorney General's office or the other agencies involved, the last alternatives I have are alerting the New Haven Police Department and the Prosecuting Attorney in Connecticut.

Robert

Northville, Michigan
U.S.A.

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