- Report: #1329477
Complaint Review: Greater Spokane Construction - Newman Lake
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Greater Spokane Construction
24524 E Roxanne Ave Newman Lake, 99025 USA
Phone:
509-389-4453
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Greater Spokane Construction Mark Andrews Dishonest, Shoddy work, Bullying tactics, Harrassment/Stalking, Extortion, Newman Lake Washington
Report Attachments
What a horrible experience with this group. We had Mark Andrews install a new deck on the back of our house, and allowed them to work while we were at work ourselves. I came home early one of the days, as Mark was installing the new deck planks. I looked at the pile of lumber that he supposively purchased and could see immediately that the boards were not new -which is what we paid for. Mark claimed he purchased the boards from the lumber yard two days prior, and that they were just stowed outside. I asked him for a receipt, which, to this day he has failed to produce, and he refuses to disclose where he acquired the wood.
We expressed our dissatisfaction, only to have Mark become to a point of threatening to my wife and I insinuating grave consequences if we push back any further. Prior to the culmination of this situation, Mark was very aggresive with getting his payments, twice showing up late at night at our door demanding the next check. He also charged us far more than the original contract amount, claiming that difficulties were encountered constructing the deck, which we are still at a loss with determining: There were no rocks in the soil when they dug the postholes, the interfacing to the house went without any problems. We don't understand why we encountered the extra charges.
We ended up paying Mark the full amount out of fear of what he may do to me or my family -as he knows where we live, but we now need to hire a professional to redo our deck. We also proceeded to do some research with Labor and Industries -Washington to find that Mark had a prior company (Andrews Maintenance and Restoration) that had its license suspended with 4 lawsuits still pending according to the website. It looks like a lawsuit was filed recently against Greater Spokane Construction, although it was dismissed. One can find these postings on the Labor and Industries -Washington website by using the contractor/tradesman verification tool.
We also researched numerous online reviews of Greater Spokane construction, along with those of his previous company to see that customers have experienced similar experiences as us. In summary, we believe Mark Andrews displays a pattern of underbidding, producing sub-par work, overcharging afterward, and then intimidating or bullying to get his customers to pay out and remain silent about what he provided for them.
In summary, we believe this is a business that should not be holding a license. We hope this review will protect future customers from being victimized like us, and the others who expressed similar experiences.
Thank you.
3 Updates & Rebuttals
Bret D.
Spokane Valley,Washington,
USA
Inexcusable -consumers read this
#2Consumer Comment
Sat, June 03, 2017
The owner: Mark Andrews is a convicted sex offender. Consumers please excercise caution when hiring people into your homes.
http://cp.spokanecounty.org/courtdocumentviewer/iFrames/iFrameSCHearingByDefendantNameDetailed.aspx?pt=200375
Mark A.
Newman Lake,Washington,
USA
Let me set some more things straight
#3REBUTTAL Owner of company
Thu, March 16, 2017
This is Mark Andrews -owner of Greater Spokane Construction. I want to inform the good people of Spokane,
that while I'm being investigated -if you haven't heard - for molesting the neighbors kid, my name is getting ruined.
Some nothing-but-evil neighbor is accusing me of abusing their kid.
Let me set this straight: I have grabbed this kid on the rear a few times -to get the spoiled
underdisciplined brats attention. I don't understand why this is such a big deal. If he
doesn't like being touched there, he needs to start behaving and saying that he doesn't like it. Now I'm being investigated for someone's bad parenting.
I run a stellar business and I am a prominent member of this good community.
I can't be responsible for someones bad upbringing or their garbage kids.
This kid deserves a lot worse than what I gave him. You can judge -and use your common sense!
Mark Andrews
Greater Spokane Construction
Building a Greater Spokane Everyday!
Greater Spokane Construction
Veradale,Washington,
USA
Company Response
#4REBUTTAL Owner of company
Fri, February 10, 2017
To the great people of Spokane and surrounding areas, I am speaking for the company referenced in this false report. There is absolutely nothing factual about this report. The owner we worked for and the neighbor Jared G. filed this report and at least 20 other false reviews on the Internet, Jared G. is not a customer we have ever worked for. We are happy to provide client lists and prove he is a fraud who was mad at his neighbor, for whom we did build a fence for, and they decided to punish us for their inability to pay the bill. The fence built for the owner was completed to the T according to the owners instructions. We trust that the great people of our community will see this review and others with the same format, language, style and content, for what they are, an attempt to hurt a good business with a good reputation . We have a long track record of delivering great results and a great experience. Thank you Spokane for your continued support and trust
