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  • Report:  #1449443

Complaint Review: Green Mountain Basement Solutins - essex vermont

Reported By:
Chelsea - Bethel, VT, United States
Submitted:
Updated:

Green Mountain Basement Solutins
22A Morse Dr essex, 05452 vermont, United States
Phone:
8026549111
Web:
http://www.greenmountainbasementsolutions.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased a home and with in a month I was having issues with my basement leaking water.

Called Green Mountain Basement solutions to get the repairs done. 

Mike Sears owner showed up to do the basement inspection. 

I was informed by Mr. Sears that the fix should be relativley easy and quick to repair.

First day of repairs two of Mikes emplpyees show up and were around for less then 4 hours... (breaks taken every 30 mins)

The employees stated things were extremley worse the Mike said they were and that Mike would have to contact me later that evening. 

Mike called let me know it was going to cost another 5 thousand on top of the 5 I was already paying.

I thought well that sucks but he must know whats best and needs to be done.

WORST mistake EVER!!!!

This shady man charged me for over 10 thousand before the work began. Should have been my first hint this guy was not professional at all. 

Any who I agree to have all the work done to make my basement waterproof . 

Mike pretty much gave me the run around for when he would show up for at least a month or so.

Once work finally made way everything that could go wrong did. This company put a whole in my cement by jack hammering and said they would repair 1st thing to not happen that they said they would.

Next thing they did was completley ruined my stair case. They stated that they needed to take them apart to acess the wall which I understood but they didnt just take them apart and not put them back together they also distroyed them by cutting into all the wood and footings. mistatke number 2.

Once work was complete I was mostly satisfied( just happy to not see water in my basement)

I requested to have an invoice sent to me via email multiple times and was completey ignored. For over a year I made many phone calls, emails, and text message to get my information.

Not untill I contacted BBB before getting any response from this company.

Finally a customer of Green Mountain Basement solutions contacted me. This employee sent me my invoices stating what i paid and what I paid for.

This is where things really shady.

Over 2 thousand dollars worth of work and products were charged to me that never took place. 

Not only did i mention this the employee confirmed that it never happened and stated that he would have Mike contact me to figure out how to resolve the issue. 

Not a sigle call or message from Mr. Sears.

So for days I tried calling with no response Mike dodge me left and right. 

Now with some more information I have found out this man does this all the time to customers so beware!!!!

I would stay far away from this buisness they are a scam...

There is more that happened in regards to payment as well im pretty sure this man is doing fradual charges on customers accounts! 



4 Updates & Rebuttals

Chelsea

Bethel,
Vermont,
United States
HAHAHA For a liar I received all my money back

#2Author of original report

Fri, January 18, 2019

I love how you dig yourself into a deeper whole everytime you begin to type. Just for that attached is a link to a news article where Mike Sears has already once been charged with home improvment fraud. Please read you will not be disappointed.

At this time I have received all my money back from Greensky after their investigation so everything you have to say is pretty irelavent at this point! Oh and Mike has also been served my the states attorney as well recently be on the look out Im sure more articles will follow. 

http://countycourier.net/2016/11/colchester-builder-defrauded-st-albans-customer/


802 Construction expert

Williston,
Vermont,
United States
She and her idiot botfriend didn’t want to pay the bill!

#3UPDATE EX-employee responds

Fri, January 18, 2019

 This customer did not want to pay the bill after 18 months of no payments no interest. Her boyfriend called when the payment came due or year and a half after the project was finished. He is very uneducated and and lacks any intelligence at all. You two idiots were not even there when it was being done!

Your lying claim of breaks every 30 minutes is in your "White trash” head! You were told that after the interior wall was removed, the crew found allot more damage. We were booked out solid for 4 weeks and you were placed on the schedule, nobody gave your pathetic butt the "runaround” as you claim... pathetic!

Your basement was completed EXACTLY as contracted. You were sent a invoice. 18 months later, a dry basement and you and "Boy genius” boyfriend claim your missing a pump???? I was on this job as it was being completed, and the job was done exactly at work status. They not only did not complain they were very happy.

This is the type example of the customer that Vermont breeds! They both feel like they should get something for nothing and not have to pay for the work that was done to their house . Anybody who reads this report can see that they did not say a thing until after the job was done or year and a half later not one word was said about anything, until it came time to pay for it.

This type of behavior is common in the state of Vermont and shows the complete and utter lack of respect, intelligence and moral behavior that is so disgusting. You too people are vile, rotten and clearly trying to get something for free. Your bottom feeders. Nothing is true about your "version” of events!

I was in the office when they tried to help you! You made up the whole version of a story to get out of paying a bill. I believe they call that a "Dirt-Bag”..... and your uneducated idiot of a boyfriend... wow! I’ll bet he’s the pride of your town! Your s**+**y little house needed work and this is EXACTLY how DIRTBAGS try to weasel out of their obligations! Your a joke!

Contrary to what you and "Dumb-Dumb” think, the world doesn’t owe you a d**n thing! You called twice and the Controller tried to help you idiots but you simply didn’t want to pay the bill.... at some point your disgusting behavior will get you in trouble.... Please don’t have kids... it should be illegal for you two uneducated liars and dishonest dumba**es to multiply!


Chelsea

Bethel,
Vermont,
United States
Wow just wow unprofessional much!

#4Author of original report

Wed, October 24, 2018

Wow I almost don’t know where to begin on how inaccurate your rebuttal is. You obviously have no idea who we are. First off my house is not a hillside ranch. Second if this all has to do to me not wanting to pay before my 18 month is up (which really was only 12) why is Green Sky paid in full already? So once again you know nothing because I have amazing credit (most people in their 20's don’t own their own homes with no consigner unless that’s the case.) 

You honestly sound like a ranting child that knows they are in the wrong during your entire rebuttal. If you seem to think your proposals are so accurate why is it a very well trusted and accredited contractor from Vermont who came it to check you work has stated you completely botched the job in every aspect?

If you would like I could post the document for everyone to see. I’m sure everyone would really appreciate seeing what a respected contractor has to say. As well no one was home during the 4 days was because we were both at are jobs go figure right. Also you just showed up when you pleased not on the days schedule to be at my home.

On another note the state of Vermont attorney general has contacted me in regards to your sketchy work you do, but we all must be liars trying to get out of paying right. I as well as dozens of your former clients have filed numerous complaints on you and your company. Trust me it will not be long before you are out of business and in jail for fraud.

It really is sad and too bad it had to come to this. I tried to work things out with you in a civil manner. If you go to the BBB website where you are no longer accredited with you can see that your own employees confirmed I was correct and you charged for work that was never done. But once again we are all liars aren’t we..

I tried calling texting and emailing on multiple occasions to work this out like the adults I thought we both were, but all can see where that has gotten us. I even offered to go to small claims court so you can prove I was incorrect and you disregarded and ignored all calls or forms sent from the court. Ill state it again to just to refresh your memory since there is a lot to take in here.

I have emails, and text from you, document from Green Sky, a reputable contractor, the state’s general attorney, and the court to back up everything I’ve just stated. I would be more than happy to share with you and the rest of the consumers wanting to take a look. You are one of the most unprofessional person I have ever had to deal with and I work with contractors for a living. Your rebuttal shows this in every aspect. Have a wonderful day!


Dave

White River Jct,
Vermont,
United States
Your such a filthy liar- no integrity get something for free

#5UPDATE Employee ..inside information

Tue, October 23, 2018

 I know this project as these two people lied in their whole report. They are both rotten liars who are trying to get away with not paying their no payments for 18 month program. They are both low life’s who are simply trying to not pay. The work was proposed from the inside but because they were on a hillside ranch the whole back wall would have to come off. Once the project started they were informed the entire staircase would have to come off and they said they did not want to do that. So a second proposal was proposed to excavate the entire back of the house. It was 4 days worth of work and her boyfriend, a complete lowlife idiot with no skills who hardly works, and this dimwitted female agreed. The work was done but not before the owner of GMBS called in a favor to get these two deadbeats approved because their credit sucked(they DO NOT pay their bills) for no payments and no interest for 18 months. It should be noted that during the project of 4 days, NOBODY was home! These pieces of s**t losers are lying to smear a company. They didn’t call or start TRYING to find something wrong until the bill came due to start paying. They signed all the paperwork to include the completion certificate and the company NEVER heard a word until the bill was due. Typical losers who will LIE not to pay a bill. Everything on their report was a lie! All of it! SMFH....

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