Greenshield auto glass
corona,#2REBUTTAL Owner of company
Sat, March 23, 2013
I own Greenshield Auto Glass
The smudges yes could have been removed by asking the tech to get them off. Sometimes they are hard to see. They do not dry permanent to the vehicle they are easily removed with a wax compound. We try to perform the repair process at the car wash locations quickly to not hold your wash up. When I find out employees are not doing there job correctly the are fired immediately.
Its hard to rebuttal something when the gentlemen claiming the rip off report claims that he did not research or understand windshield repair. In the comment left he clearly states he does not know what he is talking about and he had not researched it.
Drying time for every type of crack is different depending on air trapped inside the crack or structural damage.
We still do business out of Grande car wash and have another facility at chino hills car wash. We have been in chino hills area for years.
We have done thousands and thousands or repairs for customers in the area.
Windshield repair is performed by doing pressure cycles of injecting uv activated glass in a series of pressure cycles removing all air out of the crack. Doesnt mean the crack disappears it just depends on how much structural damage. The glass is ultra violet cured so its very quick bout 6 min and its dried.
So you came into a car wash a windshield company on a multi million dollar facility approached you fixed your windshield free without holding you up, gave you a warranty with all our corporate info on it which is how you made the report and your windshield did not crack but had a few smudges that easily could have been taken off by the tech or myself personally by a simple phone call to the corporate number on the invoice or simply asking the tech to remove it.
We have a website check it out for more info www.greenshieldglass.com
I am more than willing to resolve any issue but there isn't one here just your lack of knowledge on anything you said.
Jim L. DeFreitas
las vegas,#3Consumer Comment
Wed, April 25, 2012
i have had a couple of my veichles winshields repaired by greenshield and have had great results. Both times they saved me from having to replace the windshield which is not a cheap expense. The final repair looked great the technicians were very professional. i would recomend them to any of my friends.