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  • Report:  #1437300

Complaint Review: Greg Salmon VRBO Property 25045 Maui HI - Lahaina Maui

Reported By:
Tracy - Kimberly, Idaho, United States
Submitted:
Updated:

Greg Salmon VRBO Property 25045 Maui HI
3975 Lower Honoapiilani Rd Lahaina, 96761 Maui, United States
Phone:
5103934245
Web:
https://www.homeaway.com/vacation-rental/p25045vb?uni_id=25045
Categories:
Tell us has your experience with this business or person been good? What's this?

Made reservation for condo in January 2017 and paid in full over $3000 to VRBO.  2 weeks after paid in full, I called Mr. Salmon to ask if we could extend our stay 2 days and he told me of course, just send me a check for $700 and you will be good to go.

January 2018 I got an email from Discover Card stating I had a $3178 credit on my account.  When I researched, it turned out to be VRBO giving me my money back.  No call, email, explanation, nothing.  After I chased it for a couple of days I found out that they had decided to sell the condo.  VRBO would do nothing.  Mr. Salmon told me he would refund the $700 via mail as well. We had 3 weeks (during busy season) to secure new lodging for our first, and probably only, family vacation.  I finally found accommodations but had no idea what to expect.

We arrived end of Feb and our room was a disaster.  Mold, smells, construction on lanai, just totally uninhabitable.  Luckily I had been on the Maui Bound site and saw alot of postings from a guy who I immediately called.  He told me he could help us.  We still had to move 3 times but at least our vacation went on.  Now we have been back a month and I still have not heard back from Greg Salmon or received my $700.

I contacted VRBO, they won't do anything.  I contacted Better Business Bureau and all the Maui blogs I can find.  I want my $700 back but more than that, I don't want anyone else to fall for this scam!!!!



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