- Report: #252824
Complaint Review: GSA - SBA - Las Vegas Nevada
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Author Confirmed
Why?
GSA - SBA
2620 S. Maryland Pkwy Las Vegas, 89109 Nevada, U.S.A.
Phone:
866-396-5718
Web:
N/A
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GSA - SBA Charge my checking account each month for something I canceled ripoff Las Vegas Nevada
Last year I went on the internet in search of grants. GSA came up and It asked to send $6.95 and they did not mention a membership. You had to enter checking account information. Each month money is taken out of my checking account for this grant information. I called and cancelled it and they are still taking it out. I called my bank and they told me I had to get in touch with them.
Jacquelyn
Troy, Alabama
U.S.A.
Jacquelyn
Troy, Alabama
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Fri, June 08, 2007
First of all let me offer my sincerest apologies to Jacquelyn. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. The trial period is free for 14 days and we would not have charged Jacquelyn had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. Unfortunately, I there are several Jacquelyn's listed in Troy, Alabama. Jacquelyn, if you come back to read this please contact me directly either by email or cell phone as listed below so I can be sure you are taken care of. If you are another customer and you'd like to cancel using our customer service line it is 866-396-5718, they are available 24 hours a day/7 days a week to assist you. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.
