- Report: #1371479
Complaint Review: Haband Inc - Jessup Pennsylvania
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Haband Inc
Jessup, Pennsylvania, USA
Web:
haband.com
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Haband Inc Blair Shipping ripoff and incompetent service Jessup Pennsylvania
I placed an order by mail with Haband for two Guyaberra shirts. They were advertised as one for 25.99, 2 for 21.99. I ordered two and had a coupon for free shipping. When the order arrived, they sent only one shirt and charged me $25.99. Plus 9.99 for shipping I shipped it back as the order was wrong. I have repeatedly asked for them to show me the order form. They refunded the $25.99 but refused to honor the free shipping because they said they had sent the cheap chinese junk they say a "valuable free gifts." They also charged me an additional $9.99 for return shipping when it was them that screwed up the order. I have been a customer for years, but will not do business with a company that rips off its customers. I have tried numerous times to get them to escalate the issue to someone who has authority to correct this situation, but I keep getting replies from "Loren" who will not show me the order or make an adjustment. Do not do business with them. They overcharge and are a rip off.Their customer service serves them not the customer.
