- Report: #272666
Complaint Review: Harbor Resort Management Group - Las Vegas Nevada
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Author Confirmed
Why?
Harbor Resort Management Group
1050 E. Flamingo Rd Las Vegas, 89119 Nevada, U.S.A.
Phone:
877-731-2606
Web:
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Harbor Resort Management Group Warning!! Nothing is free with these people!! Las Vegas Nevada
I received a call from a gentleman stating that he had been trying to reach me for a free gift. I was about to hang up, and he pleaded for me to listen to him. He said I would only have to go to a seminar and would receive my free gift, but the seminar was the next day! I said OK and to myself said I would just go and receive my free gift and not buy anything.
When you arrive, more than one person talks to you, showing you how this is such a great deal for you nad your family. They show you multiple films, computer reels, and books to make you think this is such a great investment. I got sucked into the family vacations and agreed to sign up. They ran my credit and gave me a Bank of America credit card with the balance of $2500.00 paid to them as my down payment. Leaving, I began to have second thoughts and awaited the next business day that they were open and went in and cancelled my timeshare. The form was faxed to the "home office" and I was told it would take approx. 10 business days to return the money to the card (3/20/07).
Well, needless to say, the end of the month came and went without any change in the amount owed by ME! I began calling the customer service number daily. I finally spoke with a woman named, Debbie, who told me that the gentleman in charge of refunding accounts wasn't in but she had seen him working on my account and would have him call me. He never called and after that day, I never spoke to a live person again!! I have been trying to find other ways to contact the company. I have now found out that this company is defunct and there's no way to get in touch with anyone from that office.
The St. Johann Alpenland Resort exists but I've never received any packet from them and today I received a letter stating I owed maintenance fees to them! The person I spoke with told me of the company not existing and all hopes of me collecting my money went out the window!
I feel so used, naive, and gullible at this point. I'm stuck with a bill I didn't incur and 2 small children who need things daily! This is so unfair! Can someone help me and all of these other people that trusted them?
Monique
Justice, Illinois
U.S.A.
When you arrive, more than one person talks to you, showing you how this is such a great deal for you nad your family. They show you multiple films, computer reels, and books to make you think this is such a great investment. I got sucked into the family vacations and agreed to sign up. They ran my credit and gave me a Bank of America credit card with the balance of $2500.00 paid to them as my down payment. Leaving, I began to have second thoughts and awaited the next business day that they were open and went in and cancelled my timeshare. The form was faxed to the "home office" and I was told it would take approx. 10 business days to return the money to the card (3/20/07).
Well, needless to say, the end of the month came and went without any change in the amount owed by ME! I began calling the customer service number daily. I finally spoke with a woman named, Debbie, who told me that the gentleman in charge of refunding accounts wasn't in but she had seen him working on my account and would have him call me. He never called and after that day, I never spoke to a live person again!! I have been trying to find other ways to contact the company. I have now found out that this company is defunct and there's no way to get in touch with anyone from that office.
The St. Johann Alpenland Resort exists but I've never received any packet from them and today I received a letter stating I owed maintenance fees to them! The person I spoke with told me of the company not existing and all hopes of me collecting my money went out the window!
I feel so used, naive, and gullible at this point. I'm stuck with a bill I didn't incur and 2 small children who need things daily! This is so unfair! Can someone help me and all of these other people that trusted them?
Monique
Justice, Illinois
U.S.A.
4 Updates & Rebuttals
Arkansas Angel
Horseshoe Bend,Arkansas,
U.S.A.
They're Back!
#2Consumer Comment
Sun, June 08, 2008
David & Lisa are back in Horseshoe Bend, Arkansas! Don't know how long they'll be here before they flee again!
Horseshoe
Franklin,Arkansas,
U.S.A.
Wisconsin
#3UPDATE EX-employee responds
Sat, February 23, 2008
David and Lisa are reportedly in Wisconsin.
Horseshoe
Franklin,Arkansas,
U.S.A.
Missing again
#4Consumer Comment
Wed, February 13, 2008
David and Lisa are no longer at Crown Point Resort, however they still have a residence in Horseshoe Bend, Ar. They are not there, and don't know where they are.
Arkansas Angel
Horseshoe Bend,Arkansas,
U.S.A.
Operating Under New Name
#5Consumer Suggestion
Sun, November 04, 2007
These people, which include David Hadad or David Haddad and Lisa Jantelezio, now work for Crown Point Resort, 1530 S Ivory Lane, Horseshoe Bend, AR 72512, 870-670-5091. The marketing call center is operated under E-Holiday Corp., 811 Second St., Suite 4B, Diamond B Mall, Horseshoe Bend, AR 72512, 1-800-706-6317. They also have offices: E-Holidays, 3101 Spring Mountain Rd., Suite3, Las Vegas, NV 89102 and Crown Point- E-Holidays, 20875 Crossroads Circle, Suite 875, Waukesha, WI 53186.
