- Report: #1341479
Complaint Review: Harman Stoves - Lakeville Minnesota
Reported By:
Joe -
Fort Myers, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Harman Stoves
7571 215th Street West Lakeville, 55044 Minnesota, USA
Phone:
800-664-3119
Web:
http://www.harmanstoves.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Harman Stoves Bad customer service, doesn't begin to describe it. Lakeville Minnesota
I am a victim of Harman stoves horrific customer service.
Last year I bought a TL2.6, their mid sized wood burner.
There are 5 gaskets in this stove, and I wanted to get factory original replacements to have on hand. My "dealer" is a screwed up operation, and they still don't hve them after 6 weeks. I contacked
Harman and they basically told me that I must get them off of my dealer that is both incompetant, and a 100 mile round trip to go visit. In essense they told me to go to hell.
Last week after one of the very first burns that I had done in this stove I notice that there was a fire brink that was out of place. I have written them twice on thier help desk softare that keeps track
of corespeondence. It's going on 10 days and I have heard nothing.
Think carefully before doing business with a company like this.
