- Report: #1196814
Complaint Review: Hartford Scientific - Internet
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Author Confirmed
Why?
Hartford Scientific
Internet, USA
Web:
http://lenvis.net
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Hartford Scientific Lenvi Wrinkle Repair, Lenvi eye cream Beware of Lenvi free trial...unauthorized charges totalling $379.88 in 2 months! Marietta, Georgia Internet Beware of Lenvi skincare free trial...unauthorized charges totalling $379.88 in 2 months! Internet
Placed order for free trial of Levi eye cream and Lenvi Wrinkle cream at $4.95 each via 3rd party online advertisement in October 2014. Then unauthorized charges of $94.95 and $94.99 appeared on my credit card in November and December totaling $379.88 without any email confirmation. I called the company at 800-340-6991 and spoke with June, employee number 111760, about these unauthorized charges. She kept stating the terms that I will be charged every month after the free trial. I asked her to email my order confirmations for the trial products with the terms. She said she was not able to send me my order confirmation and kept insisting that the terms are on their website. The terms were not disclosed or hidden at point of sales. If there were terms, they would have stated clearly online; read terms before ordering. All they had was "Rush my order". June said the only thing she could do is cancel my subscription so I won't be charged in the future. Which I did. She also said once the amount is charged, it cannot be reversed even if I return the products! I am always very careful with all my online purchases. This one is very deceptive. Be aware of this unscrupulous sales practice. I have reported to BBB and I hope to get a full refund of $379.88 Jenna San Diego, CA
