I seem to be in the same situation as previous reports, online solicitation with celebrity endorsement as well as "satisified customer" endorsements. As a side note, product did not even begin to show promise in the first month of use.
Next thing you receive unauthorited refills of both products for upwards of $95 each. Attempted to return products via certified return receipt and delivery was refused. My credit card company Chase was wonderful as they worked with me to rectify this problem.