- Report: #658099
Complaint Review: Haynes Furniture Store - Richmond Virginia
Reported By:
Bobby -
Petersburg, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Haynes Furniture Store
Va Beach VA Richmond, Virginia, United States of America
Phone:
804-27601060
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Haynes Furniture Store The Dump AWFUL CUSTOMER SERVICE Richmond, Virginia
I recently made a purchase from Haynes furniture store in Richmond VA. I purchassed furniture for my son. My son rented a truck to pick up the furniture. WHen he got the new furniture home, one of the pieces was in a box and was damaged. I called Haynes to ask them to deliver a new table because we had picked up the furniture and it was not our fault that the table was damaged. Since this was Haynes error, I believe they should pick up the old and deliver the new table. THAY WILL NOT. THere reasoning is that is what their customer agreement on the sales reciept indicates.
I called Haynes customer service number. I was told the same thing that the store had told me. I asked for a corporate representitive and Terry refused to give me any phone numbers and the corporate office. I will never deal with Haynes again. THey are awful and have no customer service values.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Something to think about.
#2Consumer Comment
Wed, November 03, 2010
Here is something for you to think about.
Say you go to your favorite housewares store and purchase a box of dishes. They hand you the box and you take them home. When you get home you realize that they are damaged.
Do you call up the store saying that it was their fault for selling you damaged dishes, and to make amends they MUST deliver you a new box of dishes?
