Meyerc76
marshfield,#2Consumer Comment
Mon, July 22, 2013
All,
i have read this report and have to tmake a moment to give some feedback to others who may read this.
first, I have a Heartland Lab, Ike was purchase from a Charlie/Winnie litter in 2002, in fact, Ike turns 11 on Saturdy july 27th.
i was put in touch with Sandy and Kevin by another local family (we live in Wisconsin, about 6 hours from Heartland. They gave Sandy and Kevin glowing reviews and even had an experience where a puppy was moot a good fit and had training lesson assistance from the McCabes, followed by a replacement puppy when it was clear the first would do better in an adult home. We felt very positive about the Kennelly. Winnie, the mother of my dog, was adopted by the family that put us in touch with the McCabes.
Communication was fantastic. The pickup of the puppy was great and the quality of the dog is phenomenal.
as I read this complaint, I couldn't help but shake my head. This kennel seems to have gone out of the way to rectify a non-problem.
i found this report because we are considering a second Lab, with Ike getting up there in years, we felt it was time to start the process as we would like Ike to be able to be a Big Brother to a new dog and teach him or her all of the ins and outs of being part of our crazy family.
kevin and Sandy, I'm sure you don't remember me, but if you do...I want another of your labs!
Anonymous
Starkville,#3Author of original report
Tue, December 27, 2011
The McCabes continue to hide behind lies. It's a "he said, she said" story, and there are two sides, however, I have ALL of their emails to prove they are lying! They ASKED me to return the 1st pup bc they did NOT want her to be in the show ring! The replacement pup was showing signs of exercise induced collapse within 6 mos. of living with me! The McCabes are ignorant on the GENETIC disease Exercise Induced Collapse, which is a shame considering they were actively breeding labrador retrievers. I have several NASTY emails from them which say they will return 1/2 my money (this is after they RESOLD the 1st dog who had 3 mos. of field training & was ready to compete at Junior Hunter level). The second pup already had her 1st AKC Companion Dog Pass (several mos. of obedience training). The McCabes "cashed in" big time on my hard work and training.
Since the word has gotten out about their unscrupulous behavior they have released a series of idle threats in an attempt to hush me. Most recently they threatened to sue me for $500,000 if I continued to tell people about what they did to me!
Bottom line, I paid $1000 for a pup and I will not stop spreading the word about what the McCabes have done to me until I receive a replacement pup or 100% of my monies refunded. The sooner the McCabes provide what they have promised (in numerous emails), the sooner I will stop telling everyone how they do business!
I'm still trying to figure out how Kevin McCabe and Sandy McCabe of Heartland Labradors and Heartland Havanese think I'm going to "go away & hush" after they scammed me out of $1000!? Seriously?! TAKE RESPONSIBILITY.
Sandy
Clare,#4REBUTTAL Owner of company
Fri, November 04, 2011
This women has been served by our lawyer many times and has moved and changed her address or refuses to take the letter which is is now in the hands of the court. She has slander us and has mis information. If you read her letter that is telling we stole $1000 from her you can see we has breeders of 26 years have done everything and more than any breeder would do.
We replaced a dog that did not have any health issues, she returned the dog and we replaced the dog and offered her money back to even keep the dog. The deal was over than she got a replacement for a d dog that should not have been replaced. Even offering her 1/2 money back and she could keep the dog. The second dog was never diagnois with any problem. It wasn't until 2 years after she returned the dog that a test from the DDC that would have confurmed if the dog had this. But no test was around and the dog was never diagnoised as having anything. We also offered her 1/2 money back and she could keep the dog pr place it with a friend. She shipped the dog back.
At this time she has email over 500 dog show people, no dog show people relatives. Even a liver transplant forum ( where parents talk about their children waiting for a liver transplant) this letter. I have recieved everyone of them people have forward them to me. They have asked her to not contact them again and some are on their third letter from her. She is a vet student and has now had been in contact with about 5000 dog show people. Unfortunately her career as a vet may be short lived.
And we sold her the first dog 7 years ago, read her letter and you can understand how she really doesn't understand to much.
If this women contacts you send me the email and then block her she loves or has nothing better to do than fight over the internet.
Anonymous
Starkville,#5Author of original report
Wed, August 17, 2011
BOTTOM LINE: I paid $1000 for a pup that Heartland Labradors, Heartland Havanese (Kevin McCabe & Sandy McCabe) promised me.
I am out $1000 & have NO PUP FROM THEM.
They use every excuse in the book of why they haven't provided a pup. Sickness, friend's illness, etc. but they have NO problems breeding & selling Havanese left & right!
The funniest statement is "Right now we have our lawyer involved & will be taking care of this matter." For the amount of money you are spending on a lawyer you could just provide me with a pup- as you promised.
When it comes to someone stealing money from me, I guess you can say I have "nothing else to do but go crazy"- I don't know very many people who would pay $1000 for a dog, but then on top of that the breeder doesn't stand by their agreement. Yep, I'm totally crazy for wanting what I paid for.
Sandy
Clare,#6REBUTTAL Owner of company
Tue, August 16, 2011
I am writing this letter inreference to a letter sent in about Heartland Labradors. This women did buy a dog from and didn't like her first dog and we replaced that. That is why happens one replace we even offered her some money back. She has taken names off my facebook ( she is not a friend on facebook) sent this letter to everyone. They have all sent me the letter and what they responde to.
All breeders and some pet buyers ( who I don't even know) because she signed up for havanese forum under false pretence) They have all said the same thing. As a breeder McCabe's did exactly what a breeder would do and more. The first dog should not have been replaced. As a breeder all we can do is guarantee that a puppy when it leaves our home has no disquality faults. But we can not guarantee they will win in the show ring because there are to many factors involved. We were good enought to replace the first dog even though we did not have to. You get one replace. We can not keep sending her dog after dog until she gets what she thinks is the perfect dog.
After she did not get any positive respond to hundreds of people she sent this email to so got even more angry. She even went as far as sending the email to a forum I belong to "liver transplant forum" What would that forum want to hear about a dog problem when they dying children waiting for a liver.
Right now we have our lawyer involved and will be taking care of this matter.
I am so sorry this women had nothing else in her life more depending them go crazy over a dog she bought and wasn't to her liking and the next wasn't either.