- Report: #157949
Complaint Review: Herbal Smoke Shop - Galloway New Jersey
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Author Confirmed
Why?
Herbal Smoke Shop
325 East Jimmie Leeds Rd, Suite # 7 Galloway, 08205 New Jersey, U.S.A.
Phone:
866-4372748
Web:
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Herbal Smoke Shop ripoff, never mailed product, doesn't return phone calls or emails, fraud Galloway New Jersey
I ordered from Herbal Smoke Shop www.herbalsmokeshop.com on August 31, 2005. My credit card was billed on Sept 2nd. Order: OnlineOrder_xxx9050 Reference Number: xxx9050
I waited 12 days and realized something was up with Herbal Smoke Shop when I tried to email them several times and they never emailed back. I then found this site from a friend and reports from others who never received their product. I saw that Derek W, the Customer Support Rep or Manager at Herbal Smoke Shop left a phone # to call.
I have been calling this number multiple times from 9 am to 3 pm EST as instructed by Mr. Derek W. The # is 1-866-437-2748. No one ever answers, or its busy or randomly I get the answering machine, which I guess is their answering service. I hear a loud tone after the message and have tried to leave voicemails if that is even possible.
This company won't get back to me via phone or email and they screwed me out of $37.94. That isn't much to many people, but it is to me and also if they do that to everyone, they make some pretty good profit. I want my money back, I don't want the product. It has been almost a month since I ordered and 20 days (14 business days) since they billed my account.
I am in the process of contacting my credit card and also my state attorney so hopefully some legal action can be taken against Herbal Smoke Shop and Global Life Enhancements. Oh yeah, check out the Global Life Enhancements professional business website. http://www.globallifeinc.com/ It is nothing but a logo.
Never order from Herbal Smoke Shop or Global Life Enhancements because they have no customer support and they rip you off. They bill your card or account and never send out the product, or they try to blame the US Postal Service. I wonder how Derek G will respond since I have not only emailed, but called the phone # he gave out on this site. I am also interested in what the state attorney has to say and what my credit card company can do about this as well.
Ryan
Jamaica Plain, Massachusetts
U.S.A.
I waited 12 days and realized something was up with Herbal Smoke Shop when I tried to email them several times and they never emailed back. I then found this site from a friend and reports from others who never received their product. I saw that Derek W, the Customer Support Rep or Manager at Herbal Smoke Shop left a phone # to call.
I have been calling this number multiple times from 9 am to 3 pm EST as instructed by Mr. Derek W. The # is 1-866-437-2748. No one ever answers, or its busy or randomly I get the answering machine, which I guess is their answering service. I hear a loud tone after the message and have tried to leave voicemails if that is even possible.
This company won't get back to me via phone or email and they screwed me out of $37.94. That isn't much to many people, but it is to me and also if they do that to everyone, they make some pretty good profit. I want my money back, I don't want the product. It has been almost a month since I ordered and 20 days (14 business days) since they billed my account.
I am in the process of contacting my credit card and also my state attorney so hopefully some legal action can be taken against Herbal Smoke Shop and Global Life Enhancements. Oh yeah, check out the Global Life Enhancements professional business website. http://www.globallifeinc.com/ It is nothing but a logo.
Never order from Herbal Smoke Shop or Global Life Enhancements because they have no customer support and they rip you off. They bill your card or account and never send out the product, or they try to blame the US Postal Service. I wonder how Derek G will respond since I have not only emailed, but called the phone # he gave out on this site. I am also interested in what the state attorney has to say and what my credit card company can do about this as well.
Ryan
Jamaica Plain, Massachusetts
U.S.A.
3 Updates & Rebuttals
Ryan
Jamaica Plain,Massachusetts,
U.S.A.
Herbal Smoke Shop Update
#2Author of original report
Thu, September 22, 2005
Called multiple times today, either no answer or busy signal. Emailed from my personal email account then filled out this form on their website. I have filled out this form before but did not get an answer, but I will show this proof so they can't throw this in my face. Thank You Below is what you submitted to [email protected] on Thursday, September 22, 2005 at 10:52:23 realname: Ryan XXXX email: [email protected] order_number: 00199050 payment_method: Visa date_of_order: August 31, 2005 number_of_products: 1 message: Never received my order, have emailed and called many times. You charged me on 9/2/05 and have not gotten back to me via email or phone after multiple attempts to contact you. Please refund my money to my account ASAP or this will be the least of my actions. Reference Number: 00199050 Order: OnlineOrder_00199050 http://www.ripoffreport.com/reports/ripoff157949.htm
Ryan
Jamaica Plain,Massachusetts,
U.S.A.
Herbal Smoke Shop Update
#3Author of original report
Thu, September 22, 2005
Called multiple times today, either no answer or busy signal. Emailed from my personal email account then filled out this form on their website. I have filled out this form before but did not get an answer, but I will show this proof so they can't throw this in my face. Thank You Below is what you submitted to [email protected] on Thursday, September 22, 2005 at 10:52:23 realname: Ryan XXXX email: [email protected] order_number: 00199050 payment_method: Visa date_of_order: August 31, 2005 number_of_products: 1 message: Never received my order, have emailed and called many times. You charged me on 9/2/05 and have not gotten back to me via email or phone after multiple attempts to contact you. Please refund my money to my account ASAP or this will be the least of my actions. Reference Number: 00199050 Order: OnlineOrder_00199050 http://www.ripoffreport.com/reports/ripoff157949.htm
Ryan
Jamaica Plain,Massachusetts,
U.S.A.
Herbal Smoke Shop Update
#4Author of original report
Thu, September 22, 2005
Called multiple times today, either no answer or busy signal. Emailed from my personal email account then filled out this form on their website. I have filled out this form before but did not get an answer, but I will show this proof so they can't throw this in my face. Thank You Below is what you submitted to [email protected] on Thursday, September 22, 2005 at 10:52:23 realname: Ryan XXXX email: [email protected] order_number: 00199050 payment_method: Visa date_of_order: August 31, 2005 number_of_products: 1 message: Never received my order, have emailed and called many times. You charged me on 9/2/05 and have not gotten back to me via email or phone after multiple attempts to contact you. Please refund my money to my account ASAP or this will be the least of my actions. Reference Number: 00199050 Order: OnlineOrder_00199050 http://www.ripoffreport.com/reports/ripoff157949.htm
