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  • Report:  #165113

Complaint Review: HERBAL SMOKE SHOP - Saint Charles Illinois

Reported By:
- Saint Charles, Illinois,
Submitted:
Updated:

HERBAL SMOKE SHOP
Box 111, 325 East Jimmie Leeds Rd., # 7, Saint Charles, 60174 Illinois, U.S.A.
Phone:
866-437-2748
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I had placed my order looking for an alternative way to get buzzed the legal way and thought I would give Herbal Smoke Shop a try from all the great reviews I read on their site. (LOL, must be BS because it seems to me no one gets their order)

I placed my order on the 11/4/05 and placed a rush order to ship out the same day. Well guess what folks my order still hasn't come and its 11/18/05. Their site says it will come in 2-6 business days. I have tried to get a hold of the company by emails and by phone but no reponses and no one can help me.

I checked online here and saw someone elses way to get ahold of the head of customer support (Don't bother, it's like sending an email to a ghost!) I have not recieved any word about my order and I can't get a hold of anyone at the company.

Please people if you are thinking about placing an order, DO NOT WASTE YOUR TIME AND MONEY! They will charge your credit card and you will get nothing in return. I wish I would have done my research first on this company here so I didn't have to piss away $90. I urge people who have been screwed by Herbal Smoke Shop to join a Class Action Lawsuit.

I am sure they have been doing this for years and if enough people speak up then I am sure we can bring down this ring of crooks. I will join anyone who wants to go to into a class action lawsuit against Herbal Smoke Shop.

Carl

Saint Charles, Illinois
U.S.A.


4 Updates & Rebuttals

Carl

Saint Charles,
Illinois,
U.S.A.
Once you get ahoold of customer service it is a breeze

#2Author of original report

Fri, November 25, 2005

I was finally contacted by derek from customer service and he resent the package and it arrived in two days. So when you order beware and if you have problems get ahold of derek in customer service. I do want to mention that their products are not what they are made up to be from customer reviews. The stuff I got was moldy and smelled awefull, total waste of money and time even after the shipping issure was resolved. So just save your money and use it for something more usefull.


Carl

Saint Charles,
Illinois,
U.S.A.
Once you get ahoold of customer service it is a breeze

#3Author of original report

Fri, November 25, 2005

I was finally contacted by derek from customer service and he resent the package and it arrived in two days. So when you order beware and if you have problems get ahold of derek in customer service. I do want to mention that their products are not what they are made up to be from customer reviews. The stuff I got was moldy and smelled awefull, total waste of money and time even after the shipping issure was resolved. So just save your money and use it for something more usefull.


Carl

Saint Charles,
Illinois,
U.S.A.
Once you get ahoold of customer service it is a breeze

#4Author of original report

Fri, November 25, 2005

I was finally contacted by derek from customer service and he resent the package and it arrived in two days. So when you order beware and if you have problems get ahold of derek in customer service. I do want to mention that their products are not what they are made up to be from customer reviews. The stuff I got was moldy and smelled awefull, total waste of money and time even after the shipping issure was resolved. So just save your money and use it for something more usefull.


Carl

Saint Charles,
Illinois,
U.S.A.
Once you get ahoold of customer service it is a breeze

#5Author of original report

Fri, November 25, 2005

I was finally contacted by derek from customer service and he resent the package and it arrived in two days. So when you order beware and if you have problems get ahold of derek in customer service. I do want to mention that their products are not what they are made up to be from customer reviews. The stuff I got was moldy and smelled awefull, total waste of money and time even after the shipping issure was resolved. So just save your money and use it for something more usefull.

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