- Report: #585230
Complaint Review: Heritage Web Solutions - Heritage Web Design - Heritage Internet Technologies - Provo Utah
Reported By:
evinrudejim -
Costa Mesa, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Heritage Web Solutions - Heritage Web Design - Heritage Internet Technologies
1460 North Moonriver Drive Provo, 84604 Utah, United States of America
Phone:
801-655-1600
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Heritage Web Solutions - Heritage Web Design - Heritage Internet Technologies Heritage Web Design As bad as it gets HIT web design scam Provo, Utah
This company is a menace. I waited 5 weeks for a proof on the website they were supposedly designing for me. The web designer"Haley Jones" never called me in 5 weeks. Nothing was ever produced. It's real easy to reach someone in their sales dept. But if you have a customer service complaint, be prepared for a 30-50 minute wait to get through. After they stone-walled me several times it became evident to me that they probably have only 1 or 2 actual web design people- if that. When I became concerned and did some research on the co. I decided that they are disreputable. But when you press them for a refund they fall back on their boilerplate TOS which, in so many words, entitles them to 50% of any funds you deposited with them. Even though they have never produced any work!
I would avoid them like the plague. Dishonest liars IMHO. That's the best I can say. I canceled my credit card at the banks suggestion. So hopefully they will get nothing- as they did nothing. Complaints about this co. are all over the web...believe them. I am only sorry I didn't do my homework. Don't you make the same mistake. This has been a nightmare.
I would avoid them like the plague. Dishonest liars IMHO. That's the best I can say. I canceled my credit card at the banks suggestion. So hopefully they will get nothing- as they did nothing. Complaints about this co. are all over the web...believe them. I am only sorry I didn't do my homework. Don't you make the same mistake. This has been a nightmare.
1 Updates & Rebuttals
Hit management
Provo,Utah,
U.S.A.
Working With Customers
#2UPDATE Employee
Fri, March 26, 2010
It is in our best interest to work with customers who have complaints in order to reach a reasonable and fair resolution and establish a long term business relationship. In most cases, we go beyond what is fair for the company to satisfy a displeased client.
If you have a specific complaint or concern, please communicate directly with me at CEO or [email protected]
Warmest Regards
