- Report: #168722
Complaint Review: H&H Enterprises - Herbal Smoke Shop - herbalsmokeshop.com - Herbal Bud - Galloway New Jersey
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Author Confirmed
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H&H Enterprises - Herbal Smoke Shop - herbalsmokeshop.com - Herbal Bud
325 East Jimmie Leeds Rd., Suite 7 Galloway, 08205 New Jersey, U.S.A.
Phone:
866-4372748
Web:
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H&H Enterprises - Herbal Smoke Shop - herbalsmokeshop.com - Herbal Bud Complete Ripoff!! Galloway New Jersey
I saw some of the other reports on herbalsmokeshop.com . I completely agree with them. I placed an order for about $60 over the internet.
I tried contacting FedEx to see if the shipment was being delivered anytime soon, FedEx had no record of such a shipment coming in to my address. I tried calling the smoke shop's toll free number (which is operational only from 9 AM - 3 PM EST)..
The number appears disconnected through the day. HOWEVER, if you call after 3 PM there is a recorded message which says that they are closed for the day!! Very clever indeed. This I tried for about 3 days continously. Also went on their site and tried the customer contact form for which I haven't got a response yet either.
Their online order form shows the order as having been "shipped". I can't believe that after claiming so much on their website about being legitimate, the company takes it's customers for a ride like this.
I even (from the previous report filed on this site) contacted Derek - Customer Service Manager on his email ID, I have not got a response to that as well.
How can I best proceed against this company?
Raghav
Naperville, Illinois
U.S.A.
I tried contacting FedEx to see if the shipment was being delivered anytime soon, FedEx had no record of such a shipment coming in to my address. I tried calling the smoke shop's toll free number (which is operational only from 9 AM - 3 PM EST)..
The number appears disconnected through the day. HOWEVER, if you call after 3 PM there is a recorded message which says that they are closed for the day!! Very clever indeed. This I tried for about 3 days continously. Also went on their site and tried the customer contact form for which I haven't got a response yet either.
Their online order form shows the order as having been "shipped". I can't believe that after claiming so much on their website about being legitimate, the company takes it's customers for a ride like this.
I even (from the previous report filed on this site) contacted Derek - Customer Service Manager on his email ID, I have not got a response to that as well.
How can I best proceed against this company?
Raghav
Naperville, Illinois
U.S.A.
1 Updates & Rebuttals
Derek
Somers Point,New Jersey,
U.S.A.
Customer, please contact us if you have a problem
#2UPDATE Employee
Fri, April 07, 2006
Customer, If you have any problems with any orders from our company, simply contact us and we will be happy to assist you. I am unable to find your info based on the information you provided on this post, however, I would love to be able to help you.
