- Report: #335656
Complaint Review: High Beam Research - Chicago Illinois
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High Beam Research
65 E. Wacker Place, Suite 400 Chicago, 60601 Illinois, U.S.A.
Phone:
312-782-3900
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High Beam Research Beware High Beam's 7-day trial membership, designed to take your money Chicago Illinois
I made the mistake of signing up for the free trial to help my daughter research a project. I don't recall clicking off the full membership trial for the annual fee. No fees are displayed anywhere on the free membership page nor is the terms that the membership is self-renewing.
I was shocked to find a $199.95 charge on my credit card. When I called up I knew right away I had been scammed. The customer service rep on the other end was very rude and told me that I had signed a legal document when I has signed up for the trial membership and that I hadn't notified them. Apparently it's all there in the sign up trial membership -- hidden out of view but it'
s there. I've put a report into my credit card company but I don't think I will be getting any kind of refund. They company doesn't give you any kind of retroactive fee so if I do cancel my membership I have still paid the $199.95.
The sad part is that this is probably the crappiest research tool out there with nothing current or relevant. Mostly it's a repeat of what you can find for free on Yahoo. It's one of the poorest research tools out there. I regret every coming across it.
Beware the High Beam offer of a free 7-day trial. It's just a sneaky way of them taking your money.
Shelagh
Pincourt, Quebec
Canada
I was shocked to find a $199.95 charge on my credit card. When I called up I knew right away I had been scammed. The customer service rep on the other end was very rude and told me that I had signed a legal document when I has signed up for the trial membership and that I hadn't notified them. Apparently it's all there in the sign up trial membership -- hidden out of view but it'
s there. I've put a report into my credit card company but I don't think I will be getting any kind of refund. They company doesn't give you any kind of retroactive fee so if I do cancel my membership I have still paid the $199.95.
The sad part is that this is probably the crappiest research tool out there with nothing current or relevant. Mostly it's a repeat of what you can find for free on Yahoo. It's one of the poorest research tools out there. I regret every coming across it.
Beware the High Beam offer of a free 7-day trial. It's just a sneaky way of them taking your money.
Shelagh
Pincourt, Quebec
Canada
