- Report: #751018
Complaint Review: Highbeam Research - Wayne Internet
Reported By:
rv -
Marietta, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Highbeam Research
1265 Drummers Lane Ste 120 Wayne, Internet, United States of America
Phone:
Web:
www.highbeam.com
Categories:
Business Rating:
(0)
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Highbeam Research Stay Away- Deceptive, fraudulant practices-SCAM. Avoid "Free Trial" Wayne, Internet
Avoid this company at all costs. They setup a "free trial" for my son while a student at college trying to collect research information. Without his or my knowledge, they began charging my AmEx account to the tune of $369 for subscription fees. My son tried the service for less than 30 minutes trying to get information for a paper and had no intent on subscribing to the service. We receive no authorization e-mails or notifications.
I originally did not dispute the charge when it appeared on my AmEx because I thought it was a reputable research company being used by my son for college research. Only after charges kept accruing did I call my son and found out he never used the service and never authorized the subscription. Based on other reports, there should be a class action lawsuit against this company. They are criminals.
I originally did not dispute the charge when it appeared on my AmEx because I thought it was a reputable research company being used by my son for college research. Only after charges kept accruing did I call my son and found out he never used the service and never authorized the subscription. Based on other reports, there should be a class action lawsuit against this company. They are criminals.
