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  • Report:  #811298

Complaint Review: Home Depot - Chicago Illinois

Reported By:
Chicago Family Man - Chicago, Illinois, United States of America
Submitted:
Updated:

Home Depot
2665 N. Halsted Chicago, 60614 Illinois, United States of America
Phone:
773-472-7740
Web:
www.homedepot.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I was promise a delivery time of five to ten days. Actual delivery time is much longer. The salesman told me a time period that was later described as "impossible" by his manager. I put down $3,000 on cork flooring that I probably won't see until next year. 

I think this was typical bait and switch. I believe the salesman , Terry Henderson, knew just what his actual delivery estimates were and lied to me to get the sale.

My kids have nowhere to play. I could have had the cork flooring I wanted already if I had only gone to a Home Depot compteitor like Menards. Oh well. Live and learn....and then tell others!


1 Updates & Rebuttals

Ken

Colorado,
USA
Pretty poor follow through on Home Depot's part, but...

#2Consumer Comment

Mon, December 19, 2011

it's hardly a "bait and switch."

From Wikipedia, the free encyclopedia  ...Bait-and-switch is a form of fraud, most commonly used in retail sales but also applicable to other contexts. First, customers are "baited" by advertising for a product or service at a low price; second, the customers discover that the advertised good is not available and are "switched" to a costlier product.

Not unless THIS is what happened to you.

Many ROR posters have no clue what a "bait and switch" actually is, but use it because they heard it somewhere and it must have happened to them.

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