Ex-orangeguy
LINCOLN,#2UPDATE Employee
Thu, July 03, 2008
First. I work at Home Depot, and am a Department Supervisor for Hardware. Second. SOME of Ridgid's tools have a lifetime warranty. Third. Ridgid wrote the warranty. NOT Home Depot. It is Ridgid's warranty NOT Home Depot's. I have this conversation at least twice a week. Fourth. If YOU couldn't have been bothered to read the boxes / warranty paperwork that comes in each of the boxes....that is YOUR fault. Not Home Depot's. Register your tools. Register everything you buy anywhere. Period. Keep your receipt for warranty proof of purchase. Visit Ridgid.com and find the closest service center. Send your tools to them to get fixed!