Complaint Review: Homefundsdirect Luke Giesmann Branch Mgr. Luke Singen Loan Officer - Sunset Hills Missouri

Hello again, after all these years. (It's now nearly 7 years since my original post.)

You must be the “other Luke”—supposedly named "Luke Singen", who pretended to be Giesman's assistant, but was probably his boss. Or is one and the same Luke.

It’s me again, the allegedly well-off lazy nurse who just didn’t like to pay her debts.

Isn’t that what they said about all the people who lost or nearly lost their homes in the Great Recession? I was just one of many.

But no, I never ran up my credit cards, never bought a house I couldn’t afford. The one and only time I got into such a predicament was when 50k-plus in medical bills happened at the same time I was too sick to work for 6 months....and when my short-term-disability didn’t get processed until I was back at work already!

If I had it to do over again, I would not have tried to save the house. (But read down and see what happened later.)

BTW, I Googled “mortgage fraud” now in 2016, and this old column popped up along with others. Your office is mentioned in more than one site!

I know a lot more about fraud and how it is perpetrated, and what kind of people-without-a-conscience engage in it.  So does the rest of the world, post Bubble Meltdown.

It’s no longer shocking that people like you and Bernie Maidhoff are everywhere, like vampires, looking like ordinary people but lacking anything like a conscience. That is SO different than being adventurous, daring, and just a “real go-getter” as you probably like other to think you are.

I can only hope you ended up in prison, or at least got fired when companies who hired people like you knowingly also fired you to make themselves look better once it all came to light.

If not, your day is coming. You, too, will be vulnerable some day. Ask Bernie how many friends you have at such a moment. Even as a caring nurse I would enjoy that scene

I don't need to repeat what I wrote originally. Every word--and more!--is true.  Every detail you adds in your rebuttal is an outright lie.

People who are working 60 hours a week and going from cash lender to cash lender to save their houses and pay their debts for as long as they can, don't order up a convenience notary at 200.00 a pop.

People who need their payments to go WAY DOWN don't sign agreements to RAISE that house payment to half again what it was before, while maintaining the entirely unaffordable credit card bills they also had, and had taken out the mortgage to consolidate or pay off.

A six-year old has better math skills than that. It would have taken major deception to get anyone with half a brain to sign a document saying the terms you say I cheerfully accepted, never intending to pay.

Because, even a greedy stupid person would be expecting something out of it, right?   And so:  You said I thought that refinance was going to be helpful to me, and gladly accepted the terms

Really? Really? Helpful---how?

I wasn’t buying anything, or getting cash out that would last for more than a month of medical and other bills.  My mortgage payment, the % rate, and the principal would all be much higher, not lower.

The credit cards would still be there, and now some would be expecting the lump sum payments I had told them you were sending.

So much for the fresh start I wanted to make without filing bankruptcy—BECAUSE I pay my bills. I know now I could have done so in good conscience, for Chapter 13 was made for situations like mine—even Chapter 11. But I wanted to make good—unlike you.

If your agent, Luke Gesiman, wasn't authorized to make deals on my behalf, why did he actually make one of them? Why did he repeatedly say in e-mails that he had made all of them, and would immediately take steps to rectify any misunderstanding, yada, yada.

It is typical of sociopaths that they smear the victim’s reputation, which you have done here. You also revealed private information you legally have no right to do--my income. Which you exaggerated, by the way.

Why not go and say my medical bills were almost a 1000.00 a month, in after- tax dollars, and that the fallout from the failed surgery left me partly disabled? Why not add that, after income taxes, my take home was closer to 47k? Out of which my new house payment would take $27, 600, plus a big chunk for escrow?

Why not add that the college degree I earned to become a  nurse was still costing me over $250.00 a month? Or that I had started graduate school, but had to drop out due to the medical bills, and yet I still had to pay $300. a month on THAT student loan, too?

But even if I had been stupid and greedy, you had no legal or oral right to take advantage of my naivete, and no legal grounds for committing fraud.  In fact, the law says that even if I BEGGED you to issue a loan that would make me worse off than before, you are not allowed to do so.

Such a loan is fraud committed against the investor, too, who would have little or no chance of recouping his investment on such a loan.

It’s a second crime to lie about the terms and trick me into a contract—one it was clear I would not only not benefit from, but which would throw me into a far worse financial disaster than the one I came to you for help with.

People exactly like you took this country through a disaster these last 8-plus years by doing exactly that, many times over. Even people who had no debts or mortgages were harmed by you and your kind.

Anyone who wants to read "the other Luke's" e-mails in which he lies repeatedly, then verbally abuses me, is welcome to do so.  I will be glad to post them on a website, where my safety is maintained.

I also have the documents he tried to trick me into signing the first time, that would have made my payment even higher than the nightmare I was left with.

But the ending to the story is that a few years back I was able to save my house after all, with the help of the HAMP program. I got through the 5 years of the HAMP, and went back to school. In another year or so I will graduate and my house will be affordable at last. I pay my bills, and the only damage to my credit now is the lingering medical bills.

But for years, I paid that massive payment, and my current payment after the HAMP (which is like an ARM, with a lower cap) maxed out is nearly as big....I’m scraping by only becuase, little by little, other debts have been paid off. I haven’t enjoyed the things like electronics, cars, clothes, vacations, etc. that other might; I never did, since the medical disaster. So I’m used to it; I never was a big spender, as Luke knew.

But I survived. And I have the house. Luke didn’t destroy me, as he was happy to do.

I have learned that massive medical bills are the number one reason people go into bankruptcy or almost go into it.  Sharks like the two Lukes—if there really are two different men, and that’s not just another lie—know all about such medical bills. To them, the homeowner’s desperation and fear are just blood in the water that signals “feeding time!”

First this client was absolutely in a bad spot and was not paying their current credit cards on time nor did she intend to pay her debts on time. She came to us because of our ability to help others in her situation and was referred by two, yes TWO others we were able to help save on their OVERALL credit obligations. She was back to work not only full time, but also at another part-time job and more then beyond recovery from her surgery that caused a short term and temporary disability. 

We did have delays on this loan, due to this client changing their mind several times on whether they wanted to proceed or not and changing places of their part time employment, the change of part time employers took a longer delay because we had to wait till she received her first check to see what to expect in terms of hours worked for a two week period.

We did not have staff appraisers, and this home was appraised by a third part appraiser certified, licensed and paid by the customer.

Any arrangement of settlements was not handled by me personally. Our policy as a company was this was absolutely only to be handled by the consumer or client on their accord. The Loan Officer on this loan was instructed of that strict policy. I do know this client stated there were settlements on the named cards for less than reported amounts. The Loan Officer on this named in the complaint has the same first name as I. We would not have been able to settle these debts on her behalf in any case as corporations especially those named MBNA and Bank of America would not release or settle amounts with a third party without legal right, i.e power of attorney...

This customer states the fees were the most allowed by law and that is not true either, an inaccurate statement completely. The notary fee was not just for a simple notary, she would not attend the title company to close and requested a insured bonded closing agent to be available to come to her residence, thus costing additional. She was not concerned about the cost because it was "easier for me" 

The customer was already working about 55-60 hours per week to qualify for this loan with both jobs, so this was not something that was done to accomplish paying the new loan which was saving this customer well over $500 per month on her obligations. If you read this complaint closely you will see the real issue is that she is no longer able because of employer policy to work the additional hours, that was nothing that came about because of this loan. This client shows a pattern of completing financial transactions and later having buyers remorse and expecting others to pay for those decisions when they were indeed her decisions. She also had a 3 day right of recission period to cancel this loan as a refinance in Missouri. She did not choose to cancel this loan because she was more than happy with the loan, structure and benefits at the time. 

There was no further action taken on this because there was nothing done wrong by me or by our company. I wish this client would have continued to be a satisfied customer, but she shows a pattern of making decisions where there was plenty of time given, accurate closing disclosures by a norary, bonded, insured third party closing agency, and full legal right of loan cancellation given, then later having a difficulty in life and blaming others for the situation. It is very clear that this certified registered nurse who was making well over 65,000 per year needed disability insurance to pay for her unfortunate surgery and resulting time off of work but that was not something we caused, we attempted to help her fix the aftermath which was not a pretty picture. We handled her requests with all the resources we had available.