David
El Paso,#2Author of original report
Tue, July 24, 2007
After 27 days of not deliverying my goods, demanding gas money, and not adhereing to the 110% rule, William S Rivera, of Homeland Transportation and Delivery, LLC of Springfield VA delivered my goods after my lawyer faxed two letters to US Vanlines of Texas. Some goods, like beds, antique dining table, antique Victrola circa 1940's, glass framed pictures, hats, and book cases were damaged. In addition, Mr. Rivera did NOT re assemble the furniture that he disassembled, as he said he didn't know how to put it back together again. The contract stated that he was to reassemble all disassembled furniture upon delivery. Upon asking him for his insurance information for the damaged items, he said he was going to his truck to get his cordless screwdriver to put the furnature together and then he drove off. He has not responded to any phone calls or emails. US Vanlines of Texas has not responded to any phone calls or emails since the problem with Mr. Rivera started. During business hours, they do not answer their phone when I call from my number. They do answer if I call from another number, so they are blocking my calls to them. US Vanlines of Texas (webaddress: usvanlinesoftx.com) needs to be avoided like the plague and warnings put out against them. I do have a lawyer and will be persuing this to the full extent of the law. I will keep everyone updated, but please, stay away from the following: William S Rivera Homeland transportation & Delivery, LLC Springfield, VA US Vanlines of Texas Crandall, TX www.usvanlinesoftx.com R & S Relocation and storange Crandall TX relocationandstorage.com Thanks
David
El Paso,#3Author of original report
Tue, July 24, 2007
After 27 days of not deliverying my goods, demanding gas money, and not adhereing to the 110% rule, William S Rivera, of Homeland Transportation and Delivery, LLC of Springfield VA delivered my goods after my lawyer faxed two letters to US Vanlines of Texas. Some goods, like beds, antique dining table, antique Victrola circa 1940's, glass framed pictures, hats, and book cases were damaged. In addition, Mr. Rivera did NOT re assemble the furniture that he disassembled, as he said he didn't know how to put it back together again. The contract stated that he was to reassemble all disassembled furniture upon delivery. Upon asking him for his insurance information for the damaged items, he said he was going to his truck to get his cordless screwdriver to put the furnature together and then he drove off. He has not responded to any phone calls or emails. US Vanlines of Texas has not responded to any phone calls or emails since the problem with Mr. Rivera started. During business hours, they do not answer their phone when I call from my number. They do answer if I call from another number, so they are blocking my calls to them. US Vanlines of Texas (webaddress: usvanlinesoftx.com) needs to be avoided like the plague and warnings put out against them. I do have a lawyer and will be persuing this to the full extent of the law. I will keep everyone updated, but please, stay away from the following: William S Rivera Homeland transportation & Delivery, LLC Springfield, VA US Vanlines of Texas Crandall, TX www.usvanlinesoftx.com R & S Relocation and storange Crandall TX relocationandstorage.com Thanks
David
El Paso,#4Author of original report
Tue, July 24, 2007
After 27 days of not deliverying my goods, demanding gas money, and not adhereing to the 110% rule, William S Rivera, of Homeland Transportation and Delivery, LLC of Springfield VA delivered my goods after my lawyer faxed two letters to US Vanlines of Texas. Some goods, like beds, antique dining table, antique Victrola circa 1940's, glass framed pictures, hats, and book cases were damaged. In addition, Mr. Rivera did NOT re assemble the furniture that he disassembled, as he said he didn't know how to put it back together again. The contract stated that he was to reassemble all disassembled furniture upon delivery. Upon asking him for his insurance information for the damaged items, he said he was going to his truck to get his cordless screwdriver to put the furnature together and then he drove off. He has not responded to any phone calls or emails. US Vanlines of Texas has not responded to any phone calls or emails since the problem with Mr. Rivera started. During business hours, they do not answer their phone when I call from my number. They do answer if I call from another number, so they are blocking my calls to them. US Vanlines of Texas (webaddress: usvanlinesoftx.com) needs to be avoided like the plague and warnings put out against them. I do have a lawyer and will be persuing this to the full extent of the law. I will keep everyone updated, but please, stay away from the following: William S Rivera Homeland transportation & Delivery, LLC Springfield, VA US Vanlines of Texas Crandall, TX www.usvanlinesoftx.com R & S Relocation and storange Crandall TX relocationandstorage.com Thanks
David
El Paso,#5Author of original report
Tue, July 24, 2007
After 27 days of not deliverying my goods, demanding gas money, and not adhereing to the 110% rule, William S Rivera, of Homeland Transportation and Delivery, LLC of Springfield VA delivered my goods after my lawyer faxed two letters to US Vanlines of Texas. Some goods, like beds, antique dining table, antique Victrola circa 1940's, glass framed pictures, hats, and book cases were damaged. In addition, Mr. Rivera did NOT re assemble the furniture that he disassembled, as he said he didn't know how to put it back together again. The contract stated that he was to reassemble all disassembled furniture upon delivery. Upon asking him for his insurance information for the damaged items, he said he was going to his truck to get his cordless screwdriver to put the furnature together and then he drove off. He has not responded to any phone calls or emails. US Vanlines of Texas has not responded to any phone calls or emails since the problem with Mr. Rivera started. During business hours, they do not answer their phone when I call from my number. They do answer if I call from another number, so they are blocking my calls to them. US Vanlines of Texas (webaddress: usvanlinesoftx.com) needs to be avoided like the plague and warnings put out against them. I do have a lawyer and will be persuing this to the full extent of the law. I will keep everyone updated, but please, stay away from the following: William S Rivera Homeland transportation & Delivery, LLC Springfield, VA US Vanlines of Texas Crandall, TX www.usvanlinesoftx.com R & S Relocation and storange Crandall TX relocationandstorage.com Thanks
Steve
Bradenton,#6Consumer Suggestion
Mon, July 23, 2007
David, I was in the trucking business for several years and understand the FMCSA rules and Broker Contracts. When you contract with a commercial carrier of any kind to move your household goods or freight, that carrier is responsible regardless of who actually moves the goods. Therefore, legally, your complaint and all communications should have been with US Van Lines. And, all claims need to be filed against US Van Lines. The ONLY thing illegal here was the subcontractor contacting you and requesting more money. You need to file a complaint with the FMCSA on this in writing. You can do it online. The rest of the problems are just poor business practices, but not illegal. FYI..It is a "Bill of Lading", not a "Bill of Ladening".
D
Springfield,#7Consumer Suggestion
Mon, July 23, 2007
The address you provided is a residential home. The state clerk information system has this company listed as owned by William S Rivera at same address. He is also listed as the Registered Agent. State license was made active 10/06 and he owes his state dues. Local police department is Fairfax County Franconia Branch 703-691-2131. Turn this information over to your lawyer. Hope it helps. D