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  • Report:  #760445

Complaint Review: Hope for Health - Knoxville Illinois

Reported By:
Frank - Albright, West Virginia, United States of America
Submitted:
Updated:

Hope for Health
P.O. Box 220 Knoxville, 61448 Illinois, United States of America
Phone:
Web:
http://www.hopeforhealthusa.com
Tell us has your experience with this business or person been good? What's this?
After making a single purchase of Vitamin C through their site, it became clear that this company is a bunch of scammers. After going through a hectic process of being charged twice for a single purchase, contacting customer care, who not only took forever to contact me about my claim, also could not find the order in which I placed. Then, after finally receiving my products after several weeks...it turned out to be the wrong order! The supplement bottles had no safety seal on them, no paperwork, and not even the correct amount of pills inside.

After many attempts to contact them via email, I called customer service and was put on hold for what seemed like 15 minutes, got a person who gave me the run-around about sending it back minus shipping, and after not being able to answer my questions, put me on hold for another 15 minutes to ask their supervisor. They returned saying that they had no record of my order and that I would have to fill out some form..it was so sketchy.

The pills stank, some were broken, and it just seemed like a slap-on job...I will never buy from this company again!


2 Updates & Rebuttals

Linda

Clark,
Missouri,
Hope for Health, A Great company

#2Consumer Comment

Sun, December 21, 2014

The browser showed a Ripoff Report for this company.  I read the report and was astonished and more than a little doubtful of the veracity of the report. The report purported to be based on a single purchase with the company with problems that were quite unbelievable.  I have been making purchses from this company for about 11 years and have found them to be 100% reliable, providers of quality products, excellent and accurate information, and with the most helpful customer service I have encountered.  I have personal guesses about the reasons behind the negative report, but can only say that in my experience, and that of several of my friends, the company is quite the opposite of what is portrayed by that report.


Even

Alabama,
Shocked to read this downgrade of Hope for Health

#3General Comment

Sun, February 16, 2014

 I was astounded to read this report.  I have been purchasing Hope for Health products for over a year now and have only the highest praise and recommendation for them.  Hope for Health ensure nothing but the BEST and highest grade of natural ingredients are used in all stock, and I found them superior in quality to any I have yet tried, over years.  They use 100% totally safe, vegan products.  It's no good ordering something they offer and expect an overnight "fix" as well - their products need to be given a few weeks to a few months for the benefits to one's health to really start to become evident.  I have truly found my health has gradually and gently increased and improved, with some long-term problems I have never been able to treat having slowly but surely, if not resolved entirely, relieved to a great degree with continuing use.  I also happen to know that this company has been suffering severe staff shortages since they made the long relocation to North Carolina, and have had to battle with very few employees over a long period in order to get the large number of orders they do receive correctly processed as quickly as possible.  They may have made some administrative mistakes, but purchasers should go easy on them and give them a chance to get back to their usual smoother-running status.  As to the pills "stinking", SOME have a fairly strong odour, but this is because only the "true stuff"is put into them and they don't use cosmetic "concealers" in their products.  As to "expensive", I haven't found them expensive at all!  I live in Australia, and to me the U.S. prices are way below what we pay here for overall inferior health goods produced here.  $7 per month for pain relief from natural products such as Hope's MSM Powder is NOTHING compared to the money I was paying for pain killers such as Nurofen, Panadol Osteo etc. - and better for my high blood pressure by far!  The only thing that kills buying from the U.S. is the excessive postage we have to pay - but I can honestly say I prefer to pay a bit more when I am able in order to get the "true goods" from Hope  Thumbs up to this company for staying true to their standards of all natural products with best benefits always - and nothing harmful or chemical in any of it.  Thumbs down for the negative "ripoff" report!  This company is NO ripoff.

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