Jen
Winona Lake,#2Consumer Comment
Mon, October 22, 2007
Hi--i've had similar problems with HOB, and i'd strongly encourage you to file a report with the Better Business bureau. I checked yesterday (10-21-07) and found that the Glen Ellyn store alone has already recieved 122 complaints through the BBB. I know it's time consuming, but if you truly feel wronged, filing a report could help HOB stop hurting other customers in the future. Please consider it :-)