- Report: #184076
Complaint Review: Household Bank Card - HSBC Card Services - Salinas California
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Author Confirmed
Why?
Household Bank Card - HSBC Card Services
P.O. Box 80084 Salinas, 93912-0084 California, U.S.A.
Phone:
800-477-1024
Web:
N/A
Categories:
Business Rating:
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Household Bank Card - HSBC Card Services Ripoff with false late fees, and charges not disclosed. Salinas California
First off I applied for a new Household Credit Card. The annual charge was to be $39.00 per year. I did not receive the card for over 2 months.
About 2 weeks after I received the card, I also received a PAST DUE bill with a late charge of $30.00 plus the $39.00 annual fee. I called and they waived the $30.00 fee, and asked if I wanted to make a payment at no charge over the phone, since I'd had so much trouble. I said yes, even though no amount was due for 2 weeks, and paid the entire $39.00.
Then a month later I receive another bill for $12.95 for Check by Phone Fee (ACH). I called and they said there is always a $12.95 Check by Phone Fee, and they would not waive it, and there was no notation on my account that the previous clerk said she would waive it.
So I am stuck with $12.95 on my account that I have to pay. RIP OFF.
Linda
Knoxville, Tennessee
U.S.A.
About 2 weeks after I received the card, I also received a PAST DUE bill with a late charge of $30.00 plus the $39.00 annual fee. I called and they waived the $30.00 fee, and asked if I wanted to make a payment at no charge over the phone, since I'd had so much trouble. I said yes, even though no amount was due for 2 weeks, and paid the entire $39.00.
Then a month later I receive another bill for $12.95 for Check by Phone Fee (ACH). I called and they said there is always a $12.95 Check by Phone Fee, and they would not waive it, and there was no notation on my account that the previous clerk said she would waive it.
So I am stuck with $12.95 on my account that I have to pay. RIP OFF.
Linda
Knoxville, Tennessee
U.S.A.
