- Report: #198731
Complaint Review: Household Bank Gold Mastercard - Salinas California
-
Author Confirmed
Why?
Household Bank Gold Mastercard
P.O. Box 81622 Salinas, 93912-1622 California, U.S.A.
Phone:
800-477-6000
Web:
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Household Bank Gold Mastercard ripoff 88 year old woman Salinas California
I tried to e-mail HHB $42.00 for what the payment was but they told me I needed to pay $82.00 to bring up to where the amount owed was not over the limit.
They said they would not charge any fees except the initial percentage rates.
I believed them, they lied to me once again. The $82.00 was paid by phone, finding out when I checked on the computer that the amount now owed for the month was $109.00.
This bill is not even due until July 11, 2006.
They have been calling for about two weeks now harrassing us about 10 or more times a day. I would tell them to quit calling or I would get the Feds on them again.
That didn't work, they are still calling.
I did anyhow because of the ripoff and the bill has not coming down in a year, so I refuse to pay any more on this bill.
I found out that the $82.00 was cancelled so they thought they can get by with charging overlimit fees, returned payment phone check, and returned payment fees.
They said I cancelled it. So stupid, why would I cancell that when I authorized them to take the $82.00 out of my account?
Duh, I may be old but I'm not senile yet, I have never been dumb or stupid. Just honest, and I don't like to be screwed.
As of now I owe over the limit because of constant fees. I also would pay them more than they ask for every month to get the amount down but when I looked at the statements I realized that one or two dollars was taken off the account, they kepted the rest.
This was causing my bill to over limit every month. I have not charged anything in one year because last year they said that I did not send in a payment of $24.00 but with conformation of my bank and letters from the back that they did not send in the check to the bank.
They gave me one excuse after another and then when the truth caught up with them they said that they found the check and sent it on to my bank but still left over limit fees. They did reimburse the over limit fees after I contacted the Feds.
I contacted The Federal Trades Commission in Washington DC on the check is why they made it right. We also called the Office of Comptroller and Currency in Tallahassee in 2005.
Now with constant phone calls again, I so far only notified the Office of Comtroller and Currency.
I am not finished, I had just started.
I am p-ssed!
Helene/barbara
Haines City, Florida
U.S.A.
They said they would not charge any fees except the initial percentage rates.
I believed them, they lied to me once again. The $82.00 was paid by phone, finding out when I checked on the computer that the amount now owed for the month was $109.00.
This bill is not even due until July 11, 2006.
They have been calling for about two weeks now harrassing us about 10 or more times a day. I would tell them to quit calling or I would get the Feds on them again.
That didn't work, they are still calling.
I did anyhow because of the ripoff and the bill has not coming down in a year, so I refuse to pay any more on this bill.
I found out that the $82.00 was cancelled so they thought they can get by with charging overlimit fees, returned payment phone check, and returned payment fees.
They said I cancelled it. So stupid, why would I cancell that when I authorized them to take the $82.00 out of my account?
Duh, I may be old but I'm not senile yet, I have never been dumb or stupid. Just honest, and I don't like to be screwed.
As of now I owe over the limit because of constant fees. I also would pay them more than they ask for every month to get the amount down but when I looked at the statements I realized that one or two dollars was taken off the account, they kepted the rest.
This was causing my bill to over limit every month. I have not charged anything in one year because last year they said that I did not send in a payment of $24.00 but with conformation of my bank and letters from the back that they did not send in the check to the bank.
They gave me one excuse after another and then when the truth caught up with them they said that they found the check and sent it on to my bank but still left over limit fees. They did reimburse the over limit fees after I contacted the Feds.
I contacted The Federal Trades Commission in Washington DC on the check is why they made it right. We also called the Office of Comptroller and Currency in Tallahassee in 2005.
Now with constant phone calls again, I so far only notified the Office of Comtroller and Currency.
I am not finished, I had just started.
I am p-ssed!
Helene/barbara
Haines City, Florida
U.S.A.
1 Updates & Rebuttals
Helene/barbara
Haines City,Florida,
U.S.A.
Household Bank Gold MasterCard ripping an 88 year old woman off
#2Author of original report
Mon, August 21, 2006
After trying to reason with us they took it to an attorney but the reasoning was all wrong and made no since. We need help with this.
