• Report:  #1687

Complaint Review: Howard Hanna Real Estate Company - Cranberry Twp Pennsylvania

Reported By:
- Hookstown, Pa,

Howard Hanna Real Estate Company
20430 Rt 19 Cranberry Twp, 16066 Pennsylvania, U.S.A.
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On Feb.3rd,2000, I signed an agreement of sale for my home. The closing date was scheduled for March 31st. I am a single mom with 3 children,one of whom is disabled. This lead me to act quickly and begin packing and storing items. I am having money problems so I could not afford movers. I had to put items in storage when ever I had the people around to help me.

So I began right away. On Feb. 17th a home inspector came in and did a full inspection of my home. In the sales agreement, we were given 2 days to respond to any problems that were found with the house. That was 2 days after we were GIVEN the information. You see, the seller is not privy to any info on the inspection unless it comes thru the buyer.

The real estate agent KNEW this but failed to tell the buyers. I tried to get the info from the inspection company so that I could respond within the two days. They would not give me any info and when I called my agent, I got no response. So I called the buyers agent and she procedded to give me a very hard time and refused to help me.

She kept insisting that I call the inspector. I told her that he could not give me any info and that it HAD to come thru the buyer. In the meantime, two days had already passed. I have copies of all the faxes that our agent received and the dates are on them. It took them 4 to five days to release the information and we responded to the report within the given 48 hrs. By that time, our agent received a fax from the buyers stating that they were cancelling the agreement and did not want the house due to the fact that we failed to respond in the 2 days allownance.

In the meantime, the buyers agent called me and told me that if I threw in some furniture, she may be able to change things. She said that I would have to play by their rules if I wanted my house to be bought. I tried to fax and call the buyers but got no response. Here is what I think happened. I think they found another house. Probably more expensive so their agent would have made a bigger comission. They needed to find a way out, so they wasted time, and blew the two days. I got stuck with half of my home in storage, the storage bill, and the fact that I had already enrolled my children in another school. I also had to make special arrangements for my daughter with disabilities. I don't understand why I had to adhere to the contract but they could break any rule they want and I got stuck!!!

I called the manager for Howard Hanna and he too gave em a hard time saying that he was not there and could not comment on what his agent had said or not said. I have not heard anything since and I feel that each agency will continue to blame each other. I even called the toll free number to file a complaint about real estate problems. They said they could not recoup any money for me but the most they could do is to punich the real esate company. ( slap on the wrist) All I want is the cost of my storage which is close to $300 so far. I can't just go and get my things back out of storage.

I have no one to help me. At the time I put things into storage, I had a friend come from out of town. Howard Hanna real estate company and Prudential should be held accountable for something!!!

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