Karen
Wilkes Barre,#2Consumer Comment
Fri, April 20, 2007
I'm glad to see someone else taking action against these rip-off artists. I am involved in a class action suit against them. I'll let you know how it turns out.
Cory
San Antonio,#3Consumer Comment
Thu, April 19, 2007
"HAD" a 12 month, no interest account with hsbc(best buy) for the last 12 months. 2 of the last 3 payments took 12 or 13 days to get posted to my account, wife's account. There's no way in hell it takes 12 or 13 days for a payment to get from TX to CA and get posted. The first time they went ahead and agreed to refund the late fee. The second time, it took 13 days. I mailed it on the 15th, dropped it at the post office on the 15th and it still hadn't been credited to our account by the 28th, 13 days later. I call hsbc and best buy corporate and raised hell. On the 29th, the posted it on the 28th, they went back and back posted it back I had raised hell. Another thing to watch for. IF you bought your item between billing cycles. YOUR LAST PAYMENT IS GONNA MAKE YOU LATE OR PAST THE AGREED UPON DATE OF YOUR 12 MONTH NO INTEREST PERIOD. What that means is that even though your "payment" isn't due until the, say 28th, you bought the item on the 15th AND THE EXPIRATION DATE FOR THE NO INTEREST PERIOD IS THE 15th. It's written out but not noted. What it boils down to is you have an 11.5 month no interest "loan". IF I hadn't caught that, I'd had been stuck with the whole 24.9% and I'd be posting about how hsbc screwed me over. I did, they didn't. I mailed the final, total payment on the 10th, it was posted on the 16th, due on the 28th, one month in advance of the no interest period AND I'm done with them. Oh, I mailed them $140 instead of the $139.28 so I have a credit of 72 cents with them. They hate that. They have to send me a statement that cost them probably $5 to show me the credit of 72 cents, then after a while, they mail you a check for 72 cents that costs them even more. F*** them.