- Report: #465352
Complaint Review: HughesNet - Grants New Mexico
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Author Confirmed
Why?
HughesNet
www.HughesNet.com Grants, 87020 New Mexico, U.S.A.
Phone:
713-213-9826
Web:
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HughesNet Total misrepresentation of Broadband High Speed Internet service. Cost amount not same as agreed upon Grants New Mexico
I just had the HughesNet service put in yesterday. Shortly after usage, the service became extremely slow; I was told this was because of the Fairness Usage Doctrine.
I have worked at a Teleport station for the last 8 years with between 25 - 30 T1's & T3's connections to service our customers. Never once have we had complaints against our Broadband services by any of the vessels we provided internet and phone services.
I haven't had this slow of service since I had dialup service 13 years ago and, to be hones, the dial up service was faster!
My advice to anyone considering HughesNet for an ISP ...DON'T!!! It will be a waste of your money, your time, and your efforts!
Better to try comcast or att uverse if they are available to your area.
Catriona ****
Grants, New Mexico
U.S.A.
I have worked at a Teleport station for the last 8 years with between 25 - 30 T1's & T3's connections to service our customers. Never once have we had complaints against our Broadband services by any of the vessels we provided internet and phone services.
I haven't had this slow of service since I had dialup service 13 years ago and, to be hones, the dial up service was faster!
My advice to anyone considering HughesNet for an ISP ...DON'T!!! It will be a waste of your money, your time, and your efforts!
Better to try comcast or att uverse if they are available to your area.
Catriona ****
Grants, New Mexico
U.S.A.
1 Updates & Rebuttals
Dontbefooledbyhughes
Neosho,Missouri,
U.S.A.
They got me too!
#2Consumer Comment
Sat, June 27, 2009
I've had it for 30 days and it's infact a ripoff. They also ignore any attempts at cancelling service and don't honor their "30 day satisfaction guarantee" either. If you gave them a debit card for recurring payments call your bank asap and have all xactions by them halted or they'll nail you for fees you never authorized. A good computer with updated virus protection and a dial up modem is just as good if not better, and ALOT cheaper!
