- Report: #144754
Complaint Review: Humbolt Merchant Services - Internet
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Humbolt Merchant Services
Eureka, California Internet, U.S.A.
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Humbolt Merchant Services Takes money from your websites customers and your business account humboltbank.com/ Internet, eureka, california
This company shut down my account after I wanted to file suit against them. They did continue to take money (orders) from my websites customers, never forwarded me the funds or advised of the sale. When the customers would process for a refund after not getting thier merchandise Humbolt Merchant services would take thier funds from my bank account.
Eventhough a special account was set up on deposit with thier company for returns. They stated this was a policy and probably a simple oversite. I informed them that I would shut my website and bank account down to keep this fraud from occuring at the expense of my companies reputation and funds.
From time to time they would send me bogus customer numbers stating that they wanted a refund and if I had information to the contrary I could dispute them. I didn't get a name of the customer, address, email, just a number they picked from the air that couldn't be checked from my database of actual customers. My business died, my customers suffered, my bank account was drained, but they got all the money they wanted. Takes money to sue and they know it....
Gerald
Burbank, California
U.S.A.
Eventhough a special account was set up on deposit with thier company for returns. They stated this was a policy and probably a simple oversite. I informed them that I would shut my website and bank account down to keep this fraud from occuring at the expense of my companies reputation and funds.
From time to time they would send me bogus customer numbers stating that they wanted a refund and if I had information to the contrary I could dispute them. I didn't get a name of the customer, address, email, just a number they picked from the air that couldn't be checked from my database of actual customers. My business died, my customers suffered, my bank account was drained, but they got all the money they wanted. Takes money to sue and they know it....
Gerald
Burbank, California
U.S.A.
1 Updates & Rebuttals
David
Holiday Island,Arkansas,
U.S.A.
Humboldt is spelled with a "d" not humbolt
#2REBUTTAL Individual responds
Fri, December 19, 2008
I own the domain humbolt.com and refer customers to Humboldt Merchant Services; located at URL http://www.hbms.com. I have never experience any problems from http://www.hbms.com. Please remove my domain from ripoff report immediately, as I have nothing to do with this company other then suggesting this company. I have referred this matter to my Attorney.Note: http://www.humboldt.com is a moving and storage company. My site only suggest them for a merchant account. Also note I have had a Merchant account with Humboldt Merchant Services for 4+ years, and have never experienced a problem. I am still with them today.
