- Report: #1417753
Complaint Review: Hydro Lux - Baton Rouge Louisiana
Reported By:
Josie -
Baton Rouge, Louisiana, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hydro Lux
Baton Rouge, 70815 Louisiana, United States
Phone:
225-250-5237
Web:
unknown
Categories:
Business Rating:
(0)
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Hydro Lux skin A I called the company and ask that not send anymore product & to stop the automatic charges to my account for $93 amonth. Baton Rouge Louisiana
I contact the 1800- number forHydro Lux to rely my desire not to be sent anymore samples. The only thing I can find is this name on my bank statement. There is no specific contact perosn to cancel the order. I was given the run-around. The person I contacted stated that she could not find an account with my name and information. She asked for a credit card number so that she could look up the information. So I asked why do you need a credit card number if you can't find an account in my name? There is no return number; contact information; or person of contact. The person I talked to was a telephone telemonitor. She would not give any additional contact information. The young lady simple stated she could not help me and that the account is not available for review.
So, I have had a monthly delivery of facial cream that I cannot use. I am being debited each month for $93 dollars from my checking account.
Buyers' beware!!! This company is making money by charging for a product. Even though I have contacted the only phone number available to call to stop the delivery. Once the debit started; it continues. I am going to return the product to the mail address on the box. I do not want the cream.
