- Report: #175800
Complaint Review: Hydroxatone - Holtsville New York
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Author Confirmed
Why?
Hydroxatone
889 Waverly Ave Holtsville, 11742 New York, U.S.A.
Phone:
800-480-0682
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Hydroxatone, risk-free sample, BEWARE Ripoff Holtsville New York
I called to order this product, and was quite explicit that I wanted the "free sample" only, however customer service tried to be very confusing-encouaging me to order more-I understand that is their job! During the course of the conversation I asked about their return policy-customer service said that I could just send the unused portion back and I wouldn't be charged!(Nothing about sending it back "certified mail".
I received A 60 day supply on 1-22-06 stating that my "free trial period" ended 4 days later (1-26-06)and that I would be charged $49.95!Also, that if I wanted to return it, I must call the company and get a "RMA" #, and return it via "registered"mail I called customer service and the rep. said that she could put off the billing for 10 days! The ad said 30 days "free trial"!And that I could return it "certified" mail.
I elected to send it back "certified mail" Just BEWARE! If you order this "free sample" it will cost you a "small" S&H charge- $7.95, many phone calls, and return mail $4.23! Total=$12.00+
Sally
Houston, Texas
U.S.A.
I received A 60 day supply on 1-22-06 stating that my "free trial period" ended 4 days later (1-26-06)and that I would be charged $49.95!Also, that if I wanted to return it, I must call the company and get a "RMA" #, and return it via "registered"mail I called customer service and the rep. said that she could put off the billing for 10 days! The ad said 30 days "free trial"!And that I could return it "certified" mail.
I elected to send it back "certified mail" Just BEWARE! If you order this "free sample" it will cost you a "small" S&H charge- $7.95, many phone calls, and return mail $4.23! Total=$12.00+
Sally
Houston, Texas
U.S.A.
