- Report: #252875
Complaint Review: IC Services - Beaverton Oregon
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Author Confirmed
Why?
IC Services
14525 SW Milikan Way, Ste., 21069 Beaverton, 97005 Oregon, U.S.A.
Phone:
877-684-5155
Web:
N/A
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IC Services fraud, lies, stealing, ripoff, excuses, lack of customer satisfaction Beaverton Oregon
We sent a check to IC Servics, received 3/29. Were told it'd be 3 - 4 weeks before we received our program - waited, no program. Called 4/28 were told it was sent. Waited, called 5/4, told it was sent. Called 5/16 - no answer, sent an email, no answer. Called 5/21 - was hung up on and had to call back. Brent Wisemand answered - did not ask for code word that 'had' to be for them to make sure who they were speaking to - he actually told me my packet had been sent and had no idea who I was - hadn't asked my name - that tells you something!! Called 5/22 - left message - no return calls, called 5/23 - more excuses, was told it was mailed 4/10 - should've been here. I had to call four times on 5/30 before anyone would answer the phone. More baloney and excuses... was told we were put on emergency send out... a week later I called again - wait four to six business days... would not overnight it - said it was sent out in bunles, said they would not fax a twenty page document... against company policy. When asked if customer satisfaction meant anything to them - he said no!!! Called again today - now it will be 7 - 10 business days. I said no, a check would be sent as a refund - he kindly pointed out to me the guarantee is after the process is completed - nice scam going on, if you ask me. They are $464 richer, I will not get my money back and yet, I have a business to carry on. Kept likening themselves to Walmart when I mentioned BBB and ripoff.com... I assured him there was no comparison. I have contacted Oregon state's attorney's office and will take this as far as I must to get our money back. It's sad that innocent people are taken advantage of... fraud should be punished legally.
Reva
Port Saint Lucie, Florida
U.S.A.
Reva
Port Saint Lucie, Florida
U.S.A.
1 Updates & Rebuttals
Reva
Port Saint Lucie,Florida,
U.S.A.
We'll see how far this goes
#2Author of original report
Tue, July 03, 2007
Last week I contacted, via a phone call and two emails, IC-Services. Letting them know that if I did not have a check in my mailbox by today, I would be having an attorney contact them for fraud. Today in my mailbox was - not a check of course, rather a questionnaire... we'll see how far this gets us!!! If I do not have 100% customer satisfaction in two weeks I will contact them AGAIN, this time through an attorney.
