- Report: #1332642
Complaint Review: Icewind - Phillipsburg New Jersey
Reported By:
Lainey Keane -
Sea Girt, New Jersey, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Icewind
79 Castners Rd Phillipsburg, 08865 New Jersey, USA
Phone:
(908) 797-8200
Web:
N/A
Categories:
Business Rating:
(0)
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Icewind Sold puppy we reserved would not refund our deposit Phillipsburg New Jersey
Report Attachments
We visited our prospective puppy's parents and the breeder in person before purchasing. We liked what we saw and gave a $450 deposit on 8/20 in good faith for our unborn puppy. 9/1 Karen, the owner of Icewind in Philipsburg NJ sent over a contract that required us to feed TLC food and NuVet supplements ordered under her breeder number or her genetic health guarantee would be null and void. I stewed in disgust for a few weeks over the parameters of this contract. Karen reached out a few times in urgency that I sign her contract before puppy was 6 weeks old. This sent up a red flag. When the puppy was 5 weeks old I told Karen, the breeder that I felt she scammed us by taking our deposit without presenting the (unusual) parameters of her contract. I wanted my deposit back. She said "deposits are non-refundable". I was angry and stewed another 24 hours but decided to move forward with purchasing the puppy from her for $4,000 even if I knew the contract would be "null and void." (I know way overpriced) We wrote back to confirm our puppy picking appointment at 6 weeks. She wrote back and said she had sold our puppy to someone else. She said, I had asked for my deposit back and she figured I did not want her puppy. I said "now that you have re-sold our puppy and been paid, I assume you will send our deposit back. She said “no”. I am speaking out to warn others of this unethical breeder.
